How To Fix HRGB_GBSXP502 - ME &1: Inconsistent SxP record between &2 and &3 (infotype 0088)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 502

• Message text: ME &1: Inconsistent SxP record between &2 and &3 (infotype 0088)

What causes this issue?

The <(>&<)>V1& SxP record is not consistent on this contract from
<(>&<)>V2& until <(>&<)>V3&.
It is legislation that the absences of an employee are consistent across
all contracts for the employee to receive Statutory Absence Payments for
Statutory Maternity Pay, Statutory Paternity Pay or Statutory Adoption
Pay.
This is the ME Solutions interpretation of the rule that an employee
must not perform any work on a day to be eligible to receive Statutory
Absence Payment. The fact that they may not be working on a contract
that does not have an absence is not sufficient. Not only are the Inland
Revenue guidelines clear that absences that start or finish on
non-working days must be recorded from that point in time and not from
the first working day. But also, it is not possible to generate absence
data from "thin air". For a contract, to be processed as eligible to
receive Statutory Absence Payments it must be absent.

System Response

A warning message is generated during the processing of the payroll for
this employee for each inconsistent SxP record split found during the
current payroll period.
Inconsistent SxP records are not eligible for Statutory Absence Payments
and so will not be processed by GBSXP.

How to fix this error?

The report 'ME Solution Check 2' (RPLMESG2) can be used to check the
consistency of the absences for an employee's various contracts.
All SxP records (infotype 0088) for SMP, SPP and SAP need to be
consistent across the contracts of the employee to stop this warning
message from occuring.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP502 - ME &1: Inconsistent SxP record between &2 and &3 (infotype 0088) ?

  The SAP error message HRGB_GBSXP502 indicates that there is an inconsistency in the SxP (SuccessFactors) record for a specific employee between two different records or infotypes, specifically infotype 0088 (which is typically related to employee benefits or compensation).
  Cause:
  The inconsistency can arise due to several reasons, including:
  
  Data Entry Errors: Manual data entry mistakes can lead to discrepancies between records.
  Integration Issues: If there are issues with the integration between SAP and SuccessFactors, it may result in inconsistent data being transferred.
  Incorrect Configuration: Misconfiguration in the system settings or in the mapping of data between SAP and SuccessFactors can lead to inconsistencies.
  Concurrent Changes: If multiple users are trying to update the same records simultaneously, it can lead to conflicts and inconsistencies.
  Data Migration Issues: If data was migrated from another system, there may have been errors during the migration process.
  
  Solution:
  To resolve the HRGB_GBSXP502 error, you can follow these steps:
  
  Check the Records: Review the records for the employee in question (identified by &2 and &3 in the error message) to identify the specific inconsistencies.
  Compare Infotype Records: Look at the details in infotype 0088 for both records and identify what is inconsistent. This may involve checking fields such as start and end dates, amounts, or other relevant data.
  Correct the Data: Once you identify the discrepancies, correct the data in the relevant infotype. Ensure that the changes are consistent across all related records.
  Review Integration Settings: If the issue is related to integration with SuccessFactors, check the integration settings and logs for any errors or warnings that may indicate what went wrong.
  Consult Documentation: Refer to SAP documentation or notes related to HR and SuccessFactors integration for any specific guidelines or troubleshooting steps.
  Test Changes: After making corrections, test the changes to ensure that the error no longer occurs and that the records are now consistent.
  Seek Help: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts who can provide further assistance.
  
  Related Information:
  
  Infotype 0088: This infotype is used for managing employee benefits and compensation details. Understanding its structure and fields is crucial for troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  SuccessFactors Integration: Familiarize yourself with the integration points between SAP and SuccessFactors, as this can help in diagnosing and preventing future inconsistencies.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the HRGB_GBSXP502 error.