How To Fix HRGB_GBSXP002 - GBSXP failed to update all the "P"eriod marks that need to be updated

HRGB_GBSXP002 - Overview

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 002

• Message text: GBSXP failed to update all the "P"eriod marks that need to be updated

What causes this issue?

During the processing of GBSXP, GBSXP will attempt to update the
"P"eriod marks in the National Calendar Table NCALE (PCNAT) that have
been modified (or created) due to absences being entered, modified or
deleted in infotype <ZK>Absences</> (2001), and subsequently processed
by GBSXP.
These "P"eriod marks are divided into 3 different scenario types:
1) A "P"eriod mark that occurs during the period that is being updated
by GBSXP, that is, during the current payroll period.
2) A "P"eriod mark that occurs earlier than the period that is being
updated by GBSXP, but inside a year that has normal "D"ay marks that
need to be updated. (That is, during a retro payroll period).
3) A "P"eriod mark that occurs earlier than the period that is being
updated by GBSXP, but before any of the years that have normal "D"ay
marks that need to be updated. [that is, a linked Period of Incapacity
for Work (PIW) start date may be need to be processed even though the
first absence that makes the PIW is not processed and is in a different
calendar year]. But even in this case, the PIW start date entry from
NCALE should have been derived to check for exclusions and so should be
in the buffers.
If a "P"eriod mark falls into one of these scenarios, then the NCALE
entries will already be in the NCALE buffer (NCALE_HISTORY &
IMPORT_TAB) and so should be automatically processed without being
imported from the database.
If such automatic processing does not occur, then this message will be
raised.

System Response

A n error has occurred during the processing of the payroll for this
employee. No further payroll processing will occur for this employee.

How to fix this error?

1) Re-process the employee through payroll after checking that the
Master Data Change Date (IT0003-RRDAT) has been updated to re-process
this date.
2) Check that your payroll subschema for "Up to Gross" (i.e. ZT00)
respects the order and structure of the SAP- delivered payroll
subschema GT00.
3) If you cannot resolve this issue, then raise an OSS message stating
that this error has occurred.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

HRGB_GBSXP002 - Details

• The SAP error message HRGB_GBSXP002 indicates that there was a failure in updating the period marks in the Global Benefits and Services (GBS) module, specifically related to the "P"eriod marks. This error can occur in various scenarios, often related to configuration issues, data inconsistencies, or system performance problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that the system is trying to process, such as missing or incorrect entries in the relevant tables.
  
  Configuration Issues: Incorrect configuration settings in the GBS module can lead to failures in processing updates.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to complete the update process.
  Batch Job Failures: If the update is part of a batch job, the job may have encountered an error that prevented it from completing successfully.
  
  Solutions:
  
  Check