How To Fix HRGB_GBSXP002 - GBSXP failed to update all the "P"eriod marks that need to be updated

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 002

• Message text: GBSXP failed to update all the "P"eriod marks that need to be updated

What causes this issue?

During the processing of GBSXP, GBSXP will attempt to update the
"P"eriod marks in the National Calendar Table NCALE (PCNAT) that have
been modified (or created) due to absences being entered, modified or
deleted in infotype <ZK>Absences</> (2001), and subsequently processed
by GBSXP.
These "P"eriod marks are divided into 3 different scenario types:
1) A "P"eriod mark that occurs during the period that is being updated
by GBSXP, that is, during the current payroll period.
2) A "P"eriod mark that occurs earlier than the period that is being
updated by GBSXP, but inside a year that has normal "D"ay marks that
need to be updated. (That is, during a retro payroll period).
3) A "P"eriod mark that occurs earlier than the period that is being
updated by GBSXP, but before any of the years that have normal "D"ay
marks that need to be updated. [that is, a linked Period of Incapacity
for Work (PIW) start date may be need to be processed even though the
first absence that makes the PIW is not processed and is in a different
calendar year]. But even in this case, the PIW start date entry from
NCALE should have been derived to check for exclusions and so should be
in the buffers.
If a "P"eriod mark falls into one of these scenarios, then the NCALE
entries will already be in the NCALE buffer (NCALE_HISTORY &
IMPORT_TAB) and so should be automatically processed without being
imported from the database.
If such automatic processing does not occur, then this message will be
raised.

System Response

A n error has occurred during the processing of the payroll for this
employee. No further payroll processing will occur for this employee.

How to fix this error?

1) Re-process the employee through payroll after checking that the
Master Data Change Date (IT0003-RRDAT) has been updated to re-process
this date.
2) Check that your payroll subschema for "Up to Gross" (i.e. ZT00)
respects the order and structure of the SAP- delivered payroll
subschema GT00.
3) If you cannot resolve this issue, then raise an OSS message stating
that this error has occurred.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP002 - GBSXP failed to update all the "P"eriod marks that need to be updated ?

  The SAP error message HRGB_GBSXP002 indicates that there was a failure in updating the period marks in the Global Benefits and Services (GBS) module, specifically related to the "P"eriod marks. This error can occur in various scenarios, often related to configuration issues, data inconsistencies, or system performance problems.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data that the system is trying to process, such as missing or incorrect entries in the relevant tables.
  Configuration Issues: Incorrect configuration settings in the GBS module can lead to failures in processing updates.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the update.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to complete the update process.
  Batch Job Failures: If the update is part of a batch job, the job may have encountered an error that prevented it from completing successfully.
  
  Solutions:
  
  Check Data Consistency: Review the data related to the period marks and ensure that all necessary entries are present and correct. You may need to run consistency checks or reports to identify issues.
  Review Configuration: Verify the configuration settings in the GBS module to ensure they are set up correctly. This may involve checking the configuration for period marks and related settings.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the update. You may need to consult with your SAP security team to verify this.
  Monitor System Performance: Check the system performance and load. If the system is slow or unresponsive, consider running the update during off-peak hours or after resolving any performance issues.
  Review Batch Job Logs: If the update is part of a batch job, review the job logs for any errors or warnings that may provide more context on the failure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE38 (for executing reports) or SM37 (for monitoring batch jobs).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the GBS module to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.