How To Fix HRGB_BSS006 - There is no record that is email sending relevant.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_BSS - Message Class for Benefits Summary Sheet

  • Message number: 006

  • Message text: There is no record that is email sending relevant.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_BSS006 - There is no record that is email sending relevant. ?

    The SAP error message HRGB_BSS006, which states "There is no record that is email sending relevant," typically occurs in the context of SAP SuccessFactors or SAP HR systems when attempting to send emails related to certain HR processes, such as notifications or alerts. This error indicates that the system could not find any relevant records to process the email sending request.

    Causes:

    1. Missing Configuration: The email sending configuration may not be set up correctly in the system.
    2. No Relevant Data: There may be no records in the database that meet the criteria for sending the email.
    3. Inactive Email Templates: The email template that is supposed to be used for sending notifications may be inactive or not properly configured.
    4. User Permissions: The user attempting to send the email may not have the necessary permissions to access the relevant data.
    5. System Issues: There could be underlying system issues or bugs affecting the email sending functionality.

    Solutions:

    1. Check Configuration: Verify that the email sending configuration is correctly set up in the system. This includes checking the email server settings and ensuring that the necessary parameters are configured.
    2. Review Data Records: Ensure that there are records available that meet the criteria for sending emails. This may involve checking the relevant HR data or processes.
    3. Activate Email Templates: If email templates are being used, ensure that they are active and properly configured. Check for any errors in the template setup.
    4. User Permissions: Confirm that the user has the appropriate permissions to access the data and send emails. Adjust roles and permissions as necessary.
    5. System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the HR module and email sending functionality.
    7. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Look for relevant SAP Notes that may address this specific error or provide patches and updates.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Training and Documentation: Review training materials or documentation related to email notifications in SAP HR or SuccessFactors for best practices and troubleshooting tips.

    By following these steps, you should be able to identify the cause of the HRGB_BSS006 error and implement a solution to resolve it.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker