How To Fix HRFPM297 - Error: The dependent document &2 for PBC documents &1 is complete

SAP Error Message - Details

• Message type: E = Error

• Message class: HRFPM - Messages Budget Planning & Budget Execution

• Message number: 297

• Message text: Error: The dependent document &2 for PBC documents &1 is complete

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRFPM297 - Error: The dependent document &2 for PBC documents &1 is complete ?

  The SAP error message HRFPM297 typically occurs in the context of the SAP SuccessFactors Performance and Goals Management module, particularly when dealing with Performance and Development Plans (PBC - Performance and Business Conversations). This error indicates that there is a dependent document that is marked as complete, which is preventing further actions on the specified PBC documents.
  Cause:
  The error is triggered when:
  
  A dependent document (like a previous performance review or a goal-setting document) associated with the PBC document is already marked as complete.
  The system is designed to enforce a sequence of actions, meaning that certain documents must be completed or in a specific status before others can be modified or finalized.
  
  Solution:
  To resolve the HRFPM297 error, you can take the following steps:
  
  
  Check Dependent Documents: Identify the dependent document mentioned in the error message (denoted as &2). Review its status to confirm that it is indeed marked as complete.
  
  
  Review Document Status: If the dependent document is complete and you need to make changes to the PBC document (denoted as &1), you may need to:
  
  Reopen the dependent document if your business process allows it.
  Create a new version of the dependent document if necessary.
  
  
  
  Consult Business Process: Ensure that your actions align with your organization's business processes. Sometimes, the completion of a document is intentional, and you may need to follow the established workflow.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  Related Information:
  
  Documentation: Review the SAP documentation related to Performance and Goals Management for more insights on document dependencies and workflows.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that you have the necessary permissions to modify the documents in question, as restrictions can also lead to errors.
  
  By following these steps, you should be able to address the HRFPM297 error and proceed with your PBC documents as needed.