How To Fix HRFPM291 - Workflow status of PBC document &1 is not correct


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRFPM - Messages Budget Planning & Budget Execution

  • Message number: 291

  • Message text: Workflow status of PBC document &1 is not correct

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message HRFPM291 - Workflow status of PBC document &1 is not correct ?

    The SAP error message HRFPM291 indicates that there is an issue with the workflow status of a Performance and Behavior Competency (PBC) document in the SAP SuccessFactors system. This error typically arises when the workflow status of the PBC document does not match the expected status for the operation being performed.

    Cause:

    1. Incorrect Workflow Status: The PBC document may be in a status that does not allow the current action (e.g., approval, editing, etc.) to be performed.
    2. Workflow Configuration Issues: There may be a misconfiguration in the workflow settings for the PBC document.
    3. Document Locking: The document might be locked by another user or process, preventing changes.
    4. Incomplete Workflow Steps: Previous steps in the workflow may not have been completed, leading to an incorrect status.

    Solution:

    1. Check Workflow Status: Review the current status of the PBC document. Ensure that it is in the correct status for the action you are trying to perform.
    2. Complete Previous Steps: If the document is part of a multi-step workflow, ensure that all previous steps have been completed successfully.
    3. Unlock Document: If the document is locked, check with other users or administrators to unlock it.
    4. Review Workflow Configuration: If you have access, check the workflow configuration settings in the system to ensure they are set up correctly.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the workflow statuses and their meanings.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP notes for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates/patches.
    • User Permissions: Ensure that the user has the necessary permissions to perform actions on the PBC document.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    • Training and Documentation: Ensure that users are trained on the workflow processes and understand the implications of document statuses.

    By following these steps, you should be able to identify and resolve the issue related to the HRFPM291 error message in SAP.

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