How To Fix HRFBN00TOOLREPORTS002 - Multiple actions have occurred for plan &1; please check

SAP Error Message - Details

• Message type: E = Error

• Message class: HRFBN00TOOLREPORTS - Error Messages for Flexible Benefits - Tools

• Message number: 002

• Message text: Multiple actions have occurred for plan &1; please check

What causes this issue?

Multiple actions, such as enrolment and termination, have occured for
the same plan in the period between the report date and the report date
stored in the comparison TemSe file.

System Response

The GB FlexBens System is unable to process this multiple action
event.

How to fix this error?

Input an earlier report date or change the comparison TemSe file index
to choose another file on the selection screen.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRFBN00TOOLREPORTS002 - Multiple actions have occurred for plan &1; please check ?

  The SAP error message HRFBN00TOOLREPORTS002 typically indicates that there are multiple actions or changes that have been made to a specific plan (identified by &1) in the SAP system. This error is often encountered in the context of HR (Human Resources) or Benefits Management modules, particularly when dealing with employee benefits plans or similar configurations.
  Cause:
  
  
  Multiple Changes: The error usually arises when there are conflicting or multiple changes made to the same plan for an employee or group of employees. This could happen if:
  
  An employee has been assigned to multiple benefit plans simultaneously.
  There are overlapping time frames for different actions (e.g., enrollments, terminations).
  Changes were made in a batch process that affected the same plan multiple times.
  
  
  
  Data Integrity Issues: There may be issues with data integrity or consistency in the system, leading to conflicts in the actions being processed.
  
  
  Configuration Errors: Incorrect configuration in the benefits plan setup or in the processing logic can also lead to this error.
  
  
  Solution:
  
  
  Review Actions: Check the actions that have been taken for the specific plan (indicated by &1). This may involve:
  
  Reviewing the employee's benefit enrollment history.
  Checking for any recent changes made to the plan or employee records.
  
  
  
  Correct Conflicts: If multiple actions are found, determine which actions should be retained and which should be reversed or adjusted. This may involve:
  
  Deleting or modifying conflicting entries.
  Ensuring that only one action is active for the specified time frame.
  
  
  
  Data Consistency Check: Run data consistency checks to ensure that there are no underlying issues with the employee's records or the benefit plan configuration.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the specific plan and actions taken.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in reviewing employee benefits and actions, such as:
  
  PA30: Maintain HR Master Data
  PB10: Maintain Benefits
  S_PH0_48000120: Benefits Administration Reports
  
  
  
  SAP Notes: Search for SAP Notes related to HR benefits processing and error messages for potential patches or updates that may resolve known issues.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.