How To Fix HRESS_UN039 - Unable to process the request as payroll is locked.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_UN - Messages for NPO specific scenarios

  • Message number: 039

  • Message text: Unable to process the request as payroll is locked.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_UN039 - Unable to process the request as payroll is locked. ?

    The SAP error message HRESS_UN039 indicates that a payroll process is currently locked, preventing the system from processing the request. This error typically occurs in the context of Human Capital Management (HCM) when trying to perform actions related to employee payroll, such as viewing or modifying payroll data.

    Cause:

    1. Payroll Lock: The most common cause of this error is that the payroll period is locked for processing. This can happen if payroll has been finalized for a specific period, and no changes can be made until it is unlocked.
    2. Ongoing Payroll Processing: If payroll is currently being processed for the period in question, the system will not allow any changes or requests related to payroll data.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify payroll data, leading to this error.

    Solution:

    1. Check Payroll Status: Verify if the payroll period is locked. You can do this by checking the payroll control record in the SAP system. If the payroll is locked, you may need to unlock it if you have the necessary permissions.

      • Transaction Code: PC00_MXX_CALC (where MXX is your country-specific payroll).
      • Check the payroll control record to see if it is in a locked state.
    2. Wait for Processing to Complete: If payroll is currently being processed, you may need to wait until the processing is complete. Once the payroll run is finished, you should be able to proceed with your request.

    3. Contact Payroll Administrator: If you do not have the necessary permissions to unlock the payroll or if you are unsure about the status, contact your payroll administrator or HR department for assistance.

    4. Review Authorizations: If the issue is related to authorization, ensure that you have the correct roles and permissions assigned to your user profile to access payroll data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • PA03: Maintain Payroll Control Record
      • PC00_MXX_CEDT: Payroll Results
      • PC00_MXX_CWTR: Payroll Workbench
    • Documentation: Refer to SAP Help documentation for detailed information on payroll processing and control records.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to payroll processing and error messages.

    By following these steps, you should be able to resolve the HRESS_UN039 error and proceed with your payroll-related tasks in SAP.

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