How To Fix HRESS_STD_MY002 - Incorrect user or user not assigned to any personnel (employee) number.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_STD_MY - Message Class for Malaysia Schedular Tax Declaration

  • Message number: 002

  • Message text: Incorrect user or user not assigned to any personnel (employee) number.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_STD_MY002 - Incorrect user or user not assigned to any personnel (employee) number. ?

    The SAP error message HRESS_STD_MY002 indicates that the system cannot find a valid user or that the user is not assigned to any personnel (employee) number. This error typically occurs in the context of SAP Human Capital Management (HCM) or Employee Self-Service (ESS) applications.

    Causes:

    1. User Not Assigned to Employee Number: The user ID in question is not linked to any employee record in the SAP system.
    2. Incorrect User ID: The user ID entered may be incorrect or misspelled.
    3. User Deactivation: The user account may have been deactivated or deleted.
    4. Missing Authorization: The user may not have the necessary authorizations to access the employee data.
    5. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP and an external identity management system).

    Solutions:

    1. Check User Assignment:

      • Go to transaction code SU01 (User Maintenance) and verify if the user ID is correctly assigned to an employee number.
      • Ensure that the user is linked to the correct personnel number in the system.
    2. Verify User ID:

      • Double-check the user ID for any typos or errors.
      • Ensure that the user ID exists in the system.
    3. User Activation:

      • If the user account is inactive, reactivate it using transaction code SU01.
      • Ensure that the user is not locked or has expired credentials.
    4. Authorization Check:

      • Use transaction code SU53 to check for authorization issues after the error occurs.
      • Ensure that the user has the necessary roles and authorizations to access the required data.
    5. Data Synchronization:

      • If the organization uses an external identity management system, ensure that the user data is synchronized correctly with SAP.
      • Check for any recent changes in the user management system that may not have been reflected in SAP.
    6. Consult with HR or IT Support:

      • If the issue persists, consult with your HR or IT support team to investigate further. They may need to check backend configurations or data integrity.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU53: Authorization Check
      • PA20: Display HR Master Data (to check employee data)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    • Documentation: Review SAP documentation related to user management and employee data handling in HCM.

    By following these steps, you should be able to identify and resolve the issue causing the HRESS_STD_MY002 error message.

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