How To Fix HRESS_PTARQ009 - Your worklist is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_PTARQ - Leave Request Applications (ESS WDA)

• Message number: 009

• Message text: Your worklist is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_PTARQ009 - Your worklist is empty ?

  The SAP error message HRESS_PTARQ009: Your worklist is empty typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when users are trying to access their worklist for tasks or approvals. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  No Pending Tasks: The most common reason for this error is that there are no pending tasks or requests assigned to the user in the worklist.
  Authorization Issues: The user may not have the necessary authorizations to view certain tasks or requests.
  Configuration Issues: There may be issues with the configuration of the worklist or the underlying workflow processes.
  Data Filters: Filters applied to the worklist may be too restrictive, resulting in no items being displayed.
  System Errors: Temporary system issues or errors in the backend can also lead to this message being displayed.
  
  Solutions:
  
  Check Pending Tasks: Verify if there are any tasks or requests that should be in the worklist. This can be done by checking the relevant transaction codes or applications.
  Review Authorizations: Ensure that the user has the appropriate authorizations to view and manage tasks in the worklist. This may require coordination with the SAP security team.
  Adjust Filters: If filters are applied to the worklist, try removing or adjusting them to see if any tasks appear.
  Workflow Configuration: Check the configuration of the workflows associated with the tasks. Ensure that they are set up correctly and that there are no issues preventing tasks from being generated.
  System Check: If the issue persists, check for any system errors or logs that might indicate a problem with the SAP system. This may require the assistance of an SAP Basis administrator.
  Refresh the Worklist: Sometimes, simply refreshing the worklist or logging out and back into the system can resolve temporary display issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the worklist functionality. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: Ensure that users are trained on how to navigate the worklist and understand the conditions under which tasks appear.
  System Version: Be aware of the specific version of SAP you are using, as the behavior of the worklist may vary between versions.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.