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Message type: E = Error
Message class: HRESS_JPFWS - Japan Flexible Work Schedule (ESS WDA)
Message number: 018
Message text: Request raised on &2 for employee &1 not sent
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HRESS_JPFWS018
- Request raised on &2 for employee &1 not sent ?The SAP error message HRESS_JPFWS018 typically indicates that there was an issue with sending a request related to an employee in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities. This error can occur in various scenarios, such as when trying to submit a request for leave, travel, or other employee-related actions.
Cause:
- Technical Issues: There may be a technical issue with the backend system or the communication between the SAP system and the external service (like a web service).
- Configuration Issues: The configuration for the specific service or request type may not be set up correctly.
- Authorization Issues: The user may not have the necessary authorizations to perform the action.
- Data Issues: There may be missing or incorrect data related to the employee or the request being made.
- Service Availability: The external service that processes the request may be down or unavailable.
Solution:
- Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
- Verify Configuration: Ensure that the configuration for the relevant service is correct. This includes checking the settings in transaction SPRO related to the specific request type.
- Check Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done using transaction SU53 to analyze authorization failures.
- Validate Data: Ensure that all required fields are filled out correctly and that the data being submitted is valid.
- Test Service Availability: If the request involves an external service, check if that service is operational. You may need to contact your IT support team or the service provider.
- Retry the Request: Sometimes, simply retrying the request after a short period can resolve transient issues.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.
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