How To Fix HRESS_FORMS011 - Error while reading Mobile No for the User &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_FORMS - Message Class for ESS ISR Forms

• Message number: 011

• Message text: Error while reading Mobile No for the User &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_FORMS011 - Error while reading Mobile No for the User &1 ?

  The SAP error message HRESS_FORMS011 indicates that there is an issue with reading the mobile number for a specific user in the system. This error typically arises in the context of HR forms or applications that require user contact information, particularly mobile numbers.
  Cause:
  
  Missing Data: The most common cause of this error is that the mobile number for the specified user (indicated by &1) is not maintained in the user master data or in the relevant infotype (e.g., Infotype 0105 for communication).
  Incorrect User ID: The user ID provided may be incorrect or does not exist in the system.
  Authorization Issues: The user or process trying to access the mobile number may not have the necessary authorizations to view that data.
  Data Consistency Issues: There may be inconsistencies in the data, such as the user being inactive or not having the required infotype records.
  
  Solution:
  
  Check User Data: Verify that the mobile number is correctly maintained in the user master data. You can do this by navigating to the relevant infotype (e.g., Infotype 0105) for the user in transaction code PA30.
  Maintain Missing Data: If the mobile number is missing, you can add it by editing the infotype and entering the required information.
  Verify User ID: Ensure that the user ID you are trying to access is correct and exists in the system.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to access the mobile number data.
  Data Consistency Check: Run any relevant reports or transactions to check for data consistency issues related to the user.
  
  Related Information:
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  
  
  Infotypes: 
  
  Infotype 0105 (Communication) is typically where mobile numbers are stored.
  
  
  Authorization Objects: Check for relevant authorization objects that may restrict access to user data.
  SAP Notes: Look for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP Basis or HR support team for further investigation.