How To Fix HRESS_CLMS_MSG816 - Refresh the Overview screen to view your request

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 816

• Message text: Refresh the Overview screen to view your request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG816 - Refresh the Overview screen to view your request ?

  The SAP error message HRESS_CLMS_MSG816 ("Refresh the Overview screen to view your request") typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with requests related to leave management, time management, or other employee-related processes.
  Cause:
  This error message usually indicates that the system is unable to display the most recent data or updates related to a request due to a lack of synchronization between the user interface and the backend data. This can happen for several reasons, including:
  
  Data Refresh Issues: The data on the overview screen may not have been updated after a user action, such as submitting a request or making changes.
  Session Timeout: The user session may have timed out, leading to stale data being displayed.
  Network Issues: Temporary network issues may prevent the latest data from being fetched from the server.
  Caching Problems: The browser or application may be displaying cached data instead of the most current information.
  
  Solution:
  To resolve this error, you can try the following steps:
  
  
  Refresh the Screen: As the message suggests, simply refresh the overview screen. This can often be done by clicking the refresh button in the application or using the F5 key on your keyboard.
  
  
  Log Out and Log Back In: If refreshing does not work, try logging out of the SAP system and then logging back in. This can help reset the session and fetch the latest data.
  
  
  Clear Browser Cache: If you are using a web-based SAP interface, clearing your browser cache may help resolve any caching issues that are causing stale data to be displayed.
  
  
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions that could affect data retrieval.
  
  
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team or SAP administrator. They can check for any backend issues or system errors that may be causing the problem.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to properly navigate the ESS/MSS applications, including how to refresh screens and handle session timeouts.
  System Performance: Monitor system performance to ensure that it is not overloaded, which can lead to delays in data updates.
  
  By following these steps, you should be able to resolve the HRESS_CLMS_MSG816 error and successfully view your requests in the SAP system.