How To Fix HRESS_CLMS_MSG803 - Required action already taken at current level (&1) for reference number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

  • Message number: 803

  • Message text: Required action already taken at current level (&1) for reference number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_CLMS_MSG803 - Required action already taken at current level (&1) for reference number ?

    The SAP error message HRESS_CLMS_MSG803 typically indicates that an action you are trying to perform has already been executed at the current level for the specified reference number. This error is often encountered in the context of employee self-service (ESS) or manager self-service (MSS) applications, particularly when dealing with claims or requests that have already been processed.

    Cause:

    1. Duplicate Action: The most common cause of this error is that the action you are trying to perform (e.g., submitting a claim, request, or approval) has already been completed for the specified reference number.
    2. System Configuration: There may be specific configurations in the SAP system that prevent the same action from being taken multiple times for the same reference number.
    3. Workflow Status: The workflow associated with the reference number may already be in a completed or finalized state, which does not allow for further actions.

    Solution:

    1. Check Status: Verify the status of the reference number in the system. Ensure that the action you are trying to perform has not already been completed.
    2. Review Workflow: If applicable, check the workflow logs to see the history of actions taken for that reference number. This can provide insights into what has already been processed.
    3. Consult Documentation: Refer to the relevant SAP documentation or user guides for the specific application you are using to understand the expected workflow and actions.
    4. Contact Support: If you believe this error is occurring in error (e.g., you have not taken the action previously), consider reaching out to your SAP support team or system administrator for further investigation.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to check the status of claims or requests (e.g., HRESS_CLMS for claims management).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Roles: Ensure that you have the appropriate permissions to perform the action you are attempting. Sometimes, user roles can restrict certain actions based on the current status of a request.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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