How To Fix HRESS_CLMS_MSG768 - Separate travel/partial claim not allowed for this scheme type (&1:&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 768

• Message text: Separate travel/partial claim not allowed for this scheme type (&1:&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG768 - Separate travel/partial claim not allowed for this scheme type (&1:&2) ?

  The SAP error message HRESS_CLMS_MSG768 indicates that a separate travel or partial claim is not allowed for a specific scheme type in the context of travel expense claims. This error typically arises when an employee attempts to submit a claim that does not conform to the rules set for the particular scheme type in the SAP system.
  Cause:
  
  Scheme Type Restrictions: The scheme type defined in the system may have restrictions that do not allow for separate or partial claims. This could be due to company policy or configuration settings in the SAP system.
  Incorrect Claim Submission: The employee may be trying to submit a claim that is not aligned with the expected submission format for that scheme type.
  Configuration Issues: There may be a misconfiguration in the travel management module that does not allow for partial claims for certain types of expenses.
  
  Solution:
  
  Review Scheme Type Configuration: Check the configuration settings for the scheme type in the SAP system. Ensure that the settings allow for separate or partial claims if that is intended.
  Submit Full Claims: If the scheme type does not allow for partial claims, advise the employee to submit a full claim instead of trying to separate the expenses.
  Consult with HR or Finance: If there is confusion about the rules for the scheme type, it may be helpful to consult with the HR or finance department to clarify the policies regarding travel claims.
  System Updates: If the configuration needs to be changed to allow for partial claims, this should be done by a system administrator or SAP consultant with the appropriate permissions.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for detailed documentation on travel management and expense claims.
  User Training: Ensure that employees are trained on the correct procedures for submitting travel claims to avoid such errors in the future.
  Error Logs: Check the error logs in the SAP system for additional context or related errors that may provide further insight into the issue.
  
  By addressing the configuration and ensuring compliance with the established policies, you can resolve the error and facilitate smoother processing of travel claims.