How To Fix HRESS_CLMS_MSG767 - LTC scheme Customizing not maintained for &1:&2 on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 767

• Message text: LTC scheme Customizing not maintained for &1:&2 on &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG767 - LTC scheme Customizing not maintained for &1:&2 on &3 ?

  The SAP error message HRESS_CLMS_MSG767 indicates that the system is unable to process a request related to the LTC (Leave Travel Concession) scheme because the necessary customizing settings have not been maintained for the specified parameters. The message typically includes placeholders for specific values, such as the scheme type, the employee, and the date.
  Cause:
  The error occurs when:
  
  The LTC scheme has not been configured in the system for the specified employee or for the specific date.
  There may be missing entries in the customizing settings related to the LTC scheme in the relevant infotypes or configuration tables.
  The employee may not be assigned to a valid LTC scheme or the scheme may not be active for the specified period.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for maintaining LTC scheme settings.
  Ensure that the LTC scheme is properly defined and that all necessary parameters are set up correctly.
  
  
  
  Maintain LTC Scheme for Employee:
  
  Use transaction code PA30 (Maintain HR Master Data) to check the employee's infotype records.
  Verify if the employee has the correct LTC scheme assigned in their master data. If not, you may need to create or update the relevant infotype (e.g., Infotype 0016 for Travel Allowance).
  
  
  
  Check Validity Dates:
  
  Ensure that the LTC scheme is valid for the date specified in the error message. If the scheme is not active for that date, you may need to adjust the validity period.
  
  
  
  Consult Documentation:
  
  Review any documentation or guidelines provided by your organization regarding the configuration of LTC schemes to ensure compliance with internal policies.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who specializes in SAP HR modules for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Access the SAP Customizing Implementation Guide.
  PA30: Maintain HR Master Data.
  PA20: Display HR Master Data.
  
  
  
  Infotypes Related to LTC:
  
  Infotype 0016 (Travel Allowance) may be relevant for maintaining LTC-related data.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address known issues or provide additional guidance on configuring LTC schemes.
  
  
  
  By following these steps, you should be able to identify and correct the underlying issue causing the error message HRESS_CLMS_MSG767.