How To Fix HRESS_CLMS_MSG764 - Use of multiple line in case of application or advance is not advisable

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 764

• Message text: Use of multiple line in case of application or advance is not advisable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG764 - Use of multiple line in case of application or advance is not advisable ?

  The SAP error message HRESS_CLMS_MSG764 indicates that there is an issue with the use of multiple lines in the context of applications or advances in the SAP system, particularly in the area of Human Resources (HR) or Employee Self-Service (ESS) related to claims or reimbursements.
  Cause:
  This error typically arises when a user attempts to submit a claim or advance request that includes multiple line items, which is not advisable according to the system's configuration or business rules. The system may be set up to handle only single line items for certain types of applications or advances, leading to this error message.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Review the Submission: Check the application or advance request you are trying to submit. Ensure that it contains only one line item if the system is configured to accept only single line submissions.
  
  
  Consult Configuration: If you are an administrator or have access to configuration settings, review the settings related to claims and advances in the SAP system. There may be specific configurations that restrict the use of multiple line items.
  
  
  User Training: If users are frequently encountering this error, it may be beneficial to provide training or guidance on how to properly submit claims or advances in the system.
  
  
  System Documentation: Refer to the SAP documentation or help resources for your specific version of SAP. There may be additional details or guidelines regarding the handling of claims and advances.
  
  
  Contact Support: If the issue persists and you believe it should allow multiple line items, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates to the system that could resolve the issue.
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to claims and advances in your SAP system, as this may help in troubleshooting.
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up to allow for the submission of claims and advances.
  
  By following these steps, you should be able to address the error message HRESS_CLMS_MSG764 effectively.