How To Fix HRESS_CLMS_MSG763 - Either implement BADi &1 or mainatain default approver group as &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 763

• Message text: Either implement BADi &1 or mainatain default approver group as &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG763 - Either implement BADi &1 or mainatain default approver group as &2 ?

  The SAP error message HRESS_CLMS_MSG763 typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with workflows related to leave requests or other employee-related processes. This error indicates that there is a configuration issue with the approval process for a specific action, such as a leave request.
  Cause:
  The error message suggests that the system is unable to determine the appropriate approver for a request because:
  
  A Business Add-In (BAdI) that is supposed to provide the logic for determining the approver is not implemented.
  The default approver group is not maintained in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Implement the BAdI:
  
  Identify the BAdI mentioned in the error message (denoted as &1).
  Use transaction code SE18 to find the BAdI and implement it using transaction code SE19.
  Ensure that the implementation contains the necessary logic to determine the approver based on your business requirements.
  
  
  
  Maintain Default Approver Group:
  
  Go to the configuration settings for the approval process in the relevant customizing transaction (usually in the IMG).
  Navigate to the section where you can maintain the default approver group (denoted as &2 in the error message).
  Ensure that a valid default approver group is set up, which can be used when the BAdI is not implemented or when no specific approver can be determined.
  
  
  
  Check User Roles and Authorizations:
  
  Ensure that the users involved in the approval process have the necessary roles and authorizations to act as approvers.
  
  
  
  Testing:
  
  After implementing the BAdI or maintaining the default approver group, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  BAdI Documentation: Check the SAP documentation for the specific BAdI to understand its purpose and how to implement it correctly.
  SAP Notes: Look for any relevant SAP Notes that might provide additional guidance or fixes related to this error message.
  Workflow Configuration: Review the workflow configuration settings in your SAP system to ensure that all necessary components are correctly set up.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.