How To Fix HRESS_CLMS_MSG734 - Request Creation not allowed. Check your authorization


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

  • Message number: 734

  • Message text: Request Creation not allowed. Check your authorization

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_CLMS_MSG734 - Request Creation not allowed. Check your authorization ?

    The SAP error message HRESS_CLMS_MSG734 ("Request Creation not allowed. Check your authorization") typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when users attempt to create a request (such as a leave request, travel request, etc.) but do not have the necessary authorizations to do so.

    Causes:

    1. Insufficient Authorizations: The user does not have the required roles or authorizations assigned in their user profile to create the specific type of request.
    2. Configuration Issues: There may be configuration settings in the SAP system that restrict certain users from creating requests based on their organizational role or status.
    3. User Status: The user's status in the system (e.g., inactive, terminated) may prevent them from creating requests.
    4. Business Rules: Certain business rules or workflows may be in place that restrict request creation based on specific criteria (e.g., time constraints, approval workflows).

    Solutions:

    1. Check User Authorizations:

      • Verify the user's roles and authorizations in the SAP system. This can be done by checking the user profile in transaction SU01 or using transaction PFCG to review the roles assigned to the user.
      • Ensure that the user has the necessary authorization objects related to the request type they are trying to create (e.g., P_ORGIN for organizational management).
    2. Review Configuration Settings:

      • Check the configuration settings in the SAP system related to the specific request type. This may involve reviewing the customizing settings in transaction SPRO.
      • Ensure that the request type is enabled for the user's organizational unit.
    3. User Status Verification:

      • Confirm that the user is active and has not been marked as inactive or terminated in the system. This can be checked in the user master data.
    4. Consult with SAP Security Team:

      • If the issue persists, consult with your SAP security or basis team to investigate further. They can analyze the authorization logs and provide insights into why the user is facing this restriction.
    5. Testing with Another User:

      • If possible, test the request creation with another user who has similar roles to see if the issue is specific to one user or a broader issue affecting multiple users.

    Related Information:

    • Authorization Objects: Familiarize yourself with the relevant authorization objects that govern request creation in your SAP system. Common objects include P_ORGIN, P_TCODE, and others specific to the module in use.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
    • Documentation: Review SAP documentation or user manuals related to the specific module (e.g., HR, ESS, MSS) for additional context on request creation and authorization requirements.

    By following these steps, you should be able to identify the cause of the error and implement a solution to allow the user to create requests successfully.

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