How To Fix HRESS_CLMS_MSG560 - No records found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 560

• Message text: No records found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG560 - No records found ?

  The SAP error message HRESS_CLMS_MSG560: No records found typically occurs in the context of the SAP Human Resources (HR) module, particularly when dealing with employee claims or similar functionalities. This error indicates that the system could not find any records that match the criteria specified in the query or transaction you are attempting to execute.
  Causes:
  
  Incorrect Selection Criteria: The most common cause is that the selection criteria (such as date range, employee ID, or status) do not match any existing records in the database.
  Data Not Yet Entered: If the records are expected to be present but have not yet been entered into the system, this error will occur.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain records, leading to the appearance that no records exist.
  Data Deletion: Records may have been deleted or archived, which would also result in no records being found.
  System Configuration: There may be configuration issues in the HR module that prevent records from being displayed correctly.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria you are using to ensure they are correct and broad enough to capture existing records.
  Verify Data Entry: Confirm that the relevant data has been entered into the system. If not, you may need to input the necessary records.
  Review Authorizations: Ensure that you have the appropriate authorizations to view the records. If not, contact your system administrator to request the necessary access.
  Consult with IT Support: If you suspect that records have been deleted or if there are configuration issues, reach out to your IT support team or SAP Basis team for assistance.
  Check for Filters: Sometimes, filters applied in the user interface can hide records. Make sure no filters are unintentionally set that would limit the displayed records.
  
  Related Information:
  
  Transaction Codes: Depending on the specific context of the error, you may be using various transaction codes related to HR processes (e.g., PA20, PA30, etc.).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP Help Portal or relevant documentation for the HR module to understand the expected behavior and troubleshooting steps for the specific transaction you are using.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.