How To Fix HRESS_CLMS_MSG171 - No available records to update in infotype 267 and 416

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 171

• Message text: No available records to update in infotype 267 and 416

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG171 - No available records to update in infotype 267 and 416 ?

  The SAP error message HRESS_CLMS_MSG171, which states "No available records to update in infotype 267 and 416," typically occurs in the context of employee data management, particularly when dealing with infotypes related to claims or benefits.
  Cause:
  
  
  Missing Records: The error indicates that there are no existing records in infotype 267 (which is often related to claims) or infotype 416 (which may pertain to specific benefits or allowances) for the employee you are trying to update. This could happen if:
  
  The employee has never had any entries in these infotypes.
  The records have been deleted or not created due to some prior error.
  The employee's status does not allow for updates in these infotypes (e.g., inactive status).
  
  
  
  Incorrect Data Entry: If the data being entered does not match the expected format or criteria for these infotypes, it may lead to this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or update the records in these infotypes.
  
  
  Solution:
  
  
  Check Existing Records: 
  
  Use transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if there are any existing records for the employee in infotypes 267 and 416.
  If there are no records, you may need to create them first before attempting to update.
  
  
  
  Create Records: 
  
  If the records do not exist, you will need to create them using the appropriate transaction (e.g., PA30) and ensure that all required fields are filled out correctly.
  
  
  
  Review Data Entry: 
  
  Ensure that the data being entered is correct and adheres to the expected formats and values for the infotypes.
  
  
  
  Check Authorizations: 
  
  Verify that the user has the necessary authorizations to access and update these infotypes. This may involve checking with your SAP security team.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or notes related to infotypes 267 and 416 for specific requirements or constraints.
  
  
  
  Contact Support: 
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Infotype 267: This infotype is typically used for managing claims related to employee benefits, such as travel expenses or other reimbursements.
  Infotype 416: This infotype may be used for specific allowances or benefits that are applicable to employees, depending on the organization's configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes like PA20, PA30, and others that may be used to manage HR data.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.