How To Fix HRESS_CLMS_MSG084 - Work item can only be executed using the Portal and the UWL

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 084

• Message text: Work item can only be executed using the Portal and the UWL

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRESS_CLMS_MSG084 - Work item can only be executed using the Portal and the UWL ?

  The SAP error message HRESS_CLMS_MSG084 indicates that a specific work item can only be executed through the SAP Portal and the Universal Worklist (UWL). This typically occurs in scenarios where the work item is designed to be processed in a web-based environment rather than directly in the SAP GUI.
  Cause:
  
  Work Item Configuration: The work item is configured to be processed in the SAP Portal, which means it requires the UWL for execution.
  Missing Portal Access: The user may not have access to the SAP Portal or the necessary roles assigned to view and execute the work item.
  Incorrect Execution Method: The user is attempting to execute the work item from a non-portal environment (e.g., SAP GUI).
  
  Solution:
  
  Access the SAP Portal: Ensure that you are accessing the work item through the SAP Portal. You may need to log in to the portal and navigate to the UWL to find and execute the work item.
  Check User Roles: Verify that the user has the appropriate roles and authorizations to access the work item in the SAP Portal. This may require coordination with your SAP security team.
  UWL Configuration: Ensure that the UWL is properly configured to display the work items. This may involve checking the backend configuration in SAP and ensuring that the work item type is supported in the UWL.
  Training and Documentation: If users are unfamiliar with accessing work items through the portal, consider providing training or documentation on how to use the SAP Portal and UWL effectively.
  
  Related Information:
  
  SAP Portal: The SAP Portal is a web-based interface that allows users to access various SAP applications and services. It provides a unified access point for work items, reports, and other functionalities.
  Universal Worklist (UWL): The UWL is a component of the SAP Portal that aggregates work items from different SAP systems and presents them in a single list for users to manage their tasks.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation into the configuration and setup of the SAP Portal and UWL.