How To Fix HREIC_APPL808 - No personnel number exists for specified e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 808

• Message text: No personnel number exists for specified e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL808 - No personnel number exists for specified e-mail address ?

  The SAP error message HREIC_APPL808 indicates that the system could not find a personnel number associated with the specified email address. This error typically occurs in the context of HR applications, particularly when trying to access employee-related data or perform actions that require a valid personnel number.
  Cause:
  
  Missing Personnel Number: The email address entered does not correspond to any employee in the SAP system, meaning there is no personnel number linked to that email.
  Incorrect Email Address: The email address may have been entered incorrectly, leading to a mismatch.
  Data Synchronization Issues: If the system is integrated with other applications or databases, there may be a delay or failure in synchronizing employee data.
  Inactive or Terminated Employee: The email address may belong to an employee who is no longer active in the system, and their personnel number has been deactivated or removed.
  
  Solution:
  
  Verify Email Address: Double-check the email address for any typos or errors. Ensure that it is the correct email associated with the employee.
  Check Employee Records: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to search for the employee using other identifiers (like name or ID) to confirm if they exist in the system.
  Update Employee Data: If the email address is correct but not linked to a personnel number, you may need to create or update the employee record in the system to associate the email with the correct personnel number.
  Consult HR Team: If you do not have the necessary permissions to view or edit employee records, contact your HR department or system administrator for assistance.
  Check for Inactive Employees: If the employee is inactive or terminated, consult with HR to determine if the email should still be associated with a personnel number or if it needs to be removed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HR, such as PA20, PA30, and PA40 (for personnel actions).
  User Roles and Permissions: Ensure that you have the appropriate permissions to access employee data.
  Integration Points: If your SAP system is integrated with other systems (like an email system or an external HR system), check for any integration issues that might affect data consistency.
  Documentation: Refer to SAP documentation or support resources for more detailed troubleshooting steps related to HR data management.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team for further investigation.