How To Fix HREIC_APPL806 - Error while reading Office document

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 806

• Message text: Error while reading Office document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL806 - Error while reading Office document ?

  The SAP error message HREIC_APPL806 typically indicates an issue encountered while trying to read an Office document (such as Word, Excel, or PowerPoint) within the SAP system. This error can arise due to various reasons, including file format issues, document corruption, or problems with the integration between SAP and the Office application.
  Causes:
  
  File Format Issues: The document may not be in a supported format or may be corrupted.
  Document Corruption: The Office document itself might be damaged or not properly saved.
  Integration Problems: There could be issues with the integration between SAP and the Office application, such as missing or misconfigured settings.
  Permissions: The user may not have the necessary permissions to access the document.
  Network Issues: If the document is stored on a network drive, connectivity issues could prevent access.
  SAP Configuration: Incorrect configuration settings in SAP related to document handling.
  
  Solutions:
  
  Check File Format: Ensure that the document is in a supported format (e.g., .docx, .xlsx, .pptx) and try opening it outside of SAP to confirm it is not corrupted.
  Re-upload the Document: If the document is corrupted, try re-uploading a fresh copy of the document.
  Verify Permissions: Ensure that the user has the necessary permissions to access the document and the directory where it is stored.
  Check Integration Settings: Review the integration settings between SAP and the Office application. Ensure that the correct version of Office is installed and configured properly.
  Network Connectivity: If the document is stored on a network drive, check the network connection and ensure that the drive is accessible.
  SAP Notes and Support: Check for any relevant SAP Notes or updates that may address this specific error. You can search the SAP Support Portal for known issues and patches.
  Consult Documentation: Review SAP documentation related to document management and Office integration for any specific configuration steps that may have been missed.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the HREIC_APPL806 error in SAP.