How To Fix HREIC_APPL405 - Work item container could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 405

• Message text: Work item container could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL405 - Work item container could not be read ?

  The SAP error message HREIC_APPL405 indicates that there is an issue with reading the work item container in the context of SAP's workflow management. This error typically arises in scenarios where a workflow is trying to access data that is either missing or incorrectly configured.
  Causes:
  
  Missing Work Item: The work item that the system is trying to access may not exist or may have been deleted.
  Incorrect Workflow Configuration: The workflow might not be properly configured, leading to issues in accessing the work item container.
  Authorization Issues: The user may not have the necessary authorizations to access the work item or its container.
  Data Consistency Issues: There may be inconsistencies in the database or in the workflow definitions that prevent the container from being read.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Work Item Existence: Verify if the work item exists in the system. You can do this by using transaction codes like SWI1 (Work Item Selection) to search for the work item.
  Review Workflow Configuration: Ensure that the workflow is correctly configured. Check the workflow definition and ensure that all necessary steps and containers are properly defined.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the work item and its container. You may need to consult with your security team to verify this.
  Analyze Workflow Logs: Use transaction SWI2_FREQ or SWI2_DURA to analyze workflow logs for any additional error messages or warnings that could provide more context.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no issues with the data related to the workflow.
  System Performance: Check for any performance issues in the system that might be affecting the ability to read the work item container. This could involve checking system logs or monitoring tools.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_FREQ, SWI2_DURA, and SWI6 for workflow management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to workflow management for best practices and configuration guidelines.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HREIC_APPL405 error message.