How To Fix HREIC_APPL267 - Error while saving additional attributes. Activity not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 267

• Message text: Error while saving additional attributes. Activity not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL267 - Error while saving additional attributes. Activity not saved ?

  The SAP error message HREIC_APPL267 ("Error while saving additional attributes. Activity not saved") typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data or attributes in the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications.
  Causes:
  
  
  Data Validation Issues: The error may arise due to invalid or incomplete data being entered in the additional attributes section. This could include mandatory fields not being filled out or data formats not being adhered to.
  
  
  Authorization Issues: The user may not have the necessary authorizations to save changes to the employee attributes.
  
  
  Technical Issues: There could be underlying technical issues such as database locks, system performance problems, or issues with the SAP application itself.
  
  
  Custom Enhancements: If there are custom enhancements or modifications in the system, they might interfere with the standard saving process.
  
  
  Configuration Issues: Incorrect configuration in the HCM module or related areas could lead to this error.
  
  
  Solutions:
  
  
  Check Data Entry: Review the data being entered for any missing mandatory fields or incorrect formats. Ensure that all required fields are filled out correctly.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be checked in transaction code SU53 or by consulting with your SAP security team.
  
  
  Check for System Issues: Look for any system messages or logs that might indicate a broader issue. You can check transaction SM21 for system logs or ST22 for dumps.
  
  
  Debugging: If you have access to debugging tools, you can use transaction SE80 or SE37 to analyze the function module or program that is causing the error.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and S_PH0_48000510 (HR Authorization Check).
  User Documentation: Review any user manuals or documentation related to the specific functionality you are working with, as they may provide insights into common issues and their resolutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.