How To Fix HREIC_APPL006 - You cannot create any activities. No contact data available.

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 006

• Message text: You cannot create any activities. No contact data available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL006 - You cannot create any activities. No contact data available. ?

  The SAP error message HREIC_APPL006 indicates that the system is unable to create activities because there is no contact data available for the employee or the relevant object you are trying to work with. This error typically occurs in the context of the SAP Employee Interaction Center (EIC) or similar HR-related modules where activities or interactions are logged.
  Cause:
  
  Missing Contact Data: The primary cause of this error is that the employee or the object (like a customer or vendor) does not have any associated contact data in the system. This could mean that the necessary details such as phone numbers, email addresses, or other contact information are not maintained.
  Incorrect Configuration: There may be configuration issues in the system that prevent the retrieval of contact data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or create contact data.
  
  Solution:
  
  
  Check Contact Data:
  
  Navigate to the employee's master data or the relevant object in SAP.
  Ensure that all necessary contact information is filled out correctly. This includes phone numbers, email addresses, and any other relevant fields.
  If the contact data is missing, you will need to add it.
  
  
  
  Maintain Contact Information:
  
  If you have the necessary permissions, go to the relevant infotype (e.g., Infotype 0105 for communication) and enter the required contact details.
  Save the changes and try to create the activity again.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the appropriate authorizations to create activities and access contact data. This may require coordination with your SAP security team.
  
  
  
  Check Configuration:
  
  If the issue persists, it may be necessary to review the configuration settings related to the Employee Interaction Center or the specific module you are using. This may involve checking the customizing settings in SPRO or consulting with an SAP Basis or HR consultant.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) to check and update employee data.
  SAP Notes: Look for SAP Notes related to HREIC_APPL006 for any known issues or fixes.
  Support: If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully create activities in the system.