How To Fix HREIC_APPL005 - The external contact is not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 005

• Message text: The external contact is not transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL005 - The external contact is not transferred ?

  The SAP error message HREIC_APPL005 indicates that there is an issue with transferring external contact data in the SAP system. This error typically arises in the context of Employee Interaction Center (EIC) or when dealing with external contacts in HR processes.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: Required fields for the external contact may be missing or incomplete.
  Configuration Issues: There may be configuration settings in the system that are not set up correctly for handling external contacts.
  Data Consistency: There might be inconsistencies in the data being transferred, such as invalid formats or references to non-existent records.
  Authorization Issues: The user may not have the necessary permissions to access or transfer external contact data.
  Integration Issues: If the external contact data is being pulled from another system, there may be issues with the integration or data mapping.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields for the external contact are filled out correctly. This includes checking for any specific fields that may be required by your organization's configuration.
  
  
  Review Configuration: Verify the configuration settings related to external contacts in the SAP system. This may involve checking the relevant customizing settings in the IMG (Implementation Guide).
  
  
  Data Validation: Validate the data being transferred to ensure it meets the required formats and standards. Look for any inconsistencies or errors in the data.
  
  
  User Authorization: Check the user roles and authorizations to ensure that the user attempting the transfer has the necessary permissions to perform the action.
  
  
  Integration Check: If the data is being sourced from an external system, check the integration settings and ensure that the data mapping is correct. Look for any errors in the data transfer process.
  
  
  Consult Logs: Review the application logs (transaction SLG1) for more detailed error messages or warnings that can provide additional context on the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  Testing: After making the necessary changes, perform tests to ensure that the external contact can be transferred successfully without errors.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or PA40 (Personnel Actions) that may be involved in managing external contacts.
  Documentation: Refer to SAP documentation or help guides related to the Employee Interaction Center and external contact management for more detailed information.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the HREIC_APPL005 error message in your SAP system.