How To Fix HREIC314 - An error occurred while closing the PDF form

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC - EIC Messages

• Message number: 314

• Message text: An error occurred while closing the PDF form

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC314 - An error occurred while closing the PDF form ?

  The SAP error message HREIC314, which indicates "An error occurred while closing the PDF form," typically arises when there are issues related to the PDF generation or handling process within SAP. This error can occur in various contexts, such as when trying to generate or display a PDF form from SAP applications, particularly in HR-related transactions.
  Causes:
  
  PDF Generation Issues: Problems with the underlying PDF generation process, such as missing or corrupted components.
  Form Configuration Errors: Issues with the configuration of the PDF form itself, such as incorrect settings or missing fields.
  Authorization Issues: Lack of necessary authorizations for the user to generate or access the PDF form.
  Software Compatibility: Incompatibility between the SAP system and the PDF viewer or the version of Adobe Reader being used.
  Network Issues: Problems with network connectivity that may affect the retrieval or display of the PDF.
  Temporary System Glitches: Transient issues in the SAP system that may cause the error.
  
  Solutions:
  
  Check Form Configuration: Review the configuration of the PDF form in SAP. Ensure that all required fields are correctly defined and that the form is properly set up.
  Update Software: Ensure that you are using a compatible version of Adobe Reader or any other PDF viewer. Sometimes, updating to the latest version can resolve compatibility issues.
  Clear Cache: Clear the cache of your browser or the SAP GUI, as cached data can sometimes lead to errors.
  Check Authorizations: Verify that the user has the necessary authorizations to generate and view PDF forms.
  Test with Different Users: Try generating the PDF form with a different user account to determine if the issue is user-specific.
  Review SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error.
  Restart SAP Services: If the issue persists, consider restarting the relevant SAP services or the entire SAP system to clear any temporary glitches.
  Contact SAP Support: If none of the above solutions work, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to HREIC314 for any known issues and fixes.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  Documentation: Review the documentation for the specific SAP module you are working with, as there may be additional troubleshooting steps or configuration settings relevant to PDF forms.
  
  By following these steps, you should be able to diagnose and resolve the HREIC314 error in SAP.