How To Fix HREIC313 - An error occurred while generating the PDF form

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC - EIC Messages

• Message number: 313

• Message text: An error occurred while generating the PDF form

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC313 - An error occurred while generating the PDF form ?

  The SAP error message HREIC313, which indicates "An error occurred while generating the PDF form," typically arises during the process of generating PDF documents from SAP forms, such as those created using Adobe Forms or Smart Forms. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Form Configuration Issues: The form may not be correctly configured or may have errors in its design.
  Missing or Incorrect Data: Required data fields may be missing or incorrectly populated, leading to issues during PDF generation.
  Adobe Document Services (ADS) Issues: If you are using Adobe Document Services, there may be issues with the ADS configuration or the service may be down.
  Authorization Issues: The user may not have the necessary authorizations to execute the form or access the data required for the PDF generation.
  System Performance: High system load or performance issues can lead to timeouts or failures in generating the PDF.
  Software Bugs: There may be bugs in the SAP system or the specific version of the form being used.
  
  Solutions:
  
  Check Form Configuration: Review the form design in transaction SFP (for Adobe Forms) or SMARTFORMS (for Smart Forms) to ensure that it is correctly configured and does not contain errors.
  Validate Data: Ensure that all required data fields are populated correctly and that the data being passed to the form is valid.
  Check ADS Configuration: If using Adobe Document Services, verify that it is correctly configured and running. You can check the ADS status in transaction SOST or by accessing the ADS URL directly.
  Review Authorizations: Ensure that the user executing the form has the necessary authorizations to access the data and execute the form.
  Monitor System Performance: Check for any performance issues in the SAP system that may be affecting the PDF generation process. You can use transaction ST22 for dumps or SM21 for system logs.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SFP: For Adobe Forms
  SMARTFORMS: For Smart Forms
  SOST: To check the status of output requests
  ST22: To check for short dumps
  SM21: To view system logs
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to PDF generation or the HREIC313 error.
  Documentation: Review SAP documentation related to form design and PDF generation for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.