How To Fix HREIC121 - Business hours not found. Re-enter the dates/times

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC - EIC Messages

• Message number: 121

• Message text: Business hours not found. Re-enter the dates/times

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC121 - Business hours not found. Re-enter the dates/times ?

  The SAP error message HREIC121, which states "Business hours not found. Re-enter the dates/times," typically occurs in the context of time management or scheduling within the SAP system. This error indicates that the system is unable to find the defined business hours for the specified dates or times you are trying to enter.
  Causes:
  
  Missing Business Hours Configuration: The business hours for the relevant organizational unit or employee may not be defined in the system.
  Incorrect Date/Time Input: The dates or times entered may fall outside the defined business hours or may not correspond to any valid configuration.
  Organizational Structure Issues: The employee or organizational unit may not be correctly assigned to a business calendar or work schedule.
  Time Zone Issues: If the system is configured to consider time zones, discrepancies in time zone settings may lead to this error.
  
  Solutions:
  
  
  Check Business Hours Configuration:
  
  Navigate to the configuration settings for business hours in SAP (usually found in the IMG under "Time Management" or "Personnel Management").
  Ensure that business hours are defined for the relevant organizational units or employees.
  
  
  
  Verify Dates and Times:
  
  Double-check the dates and times you are entering to ensure they are within the defined business hours.
  Make sure that the format of the date and time is correct.
  
  
  
  Review Organizational Assignments:
  
  Ensure that the employee or organizational unit is correctly assigned to a work schedule or business calendar.
  Check if the employee's master data is correctly maintained, including the work schedule rule.
  
  
  
  Check Time Zone Settings:
  
  If applicable, verify that the time zone settings in the user profile and the organizational unit are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring business hours and resolving related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or PT01 (Maintain Time Data) to check and update relevant data.
  SAP Notes: Search for SAP Notes related to HREIC121 for any specific patches or updates that may address this issue.
  User Roles: Ensure that you have the necessary permissions to view and modify business hours and scheduling configurations.
  
  By following these steps, you should be able to identify the cause of the HREIC121 error and implement the appropriate solution.