How To Fix HREFIGB035 - No credentials found for tax ref &1/&2; maintain the appropriate IMG step


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HREFIGB - Messages for Electronic-Filing

  • Message number: 035

  • Message text: No credentials found for tax ref &1/&2; maintain the appropriate IMG step

  • Show details Hide details
  • What causes this issue?

    The system is unable to locate the user credentials necessary for
    further processing.

    System Response

    Processing is stopped.

    How to fix this error?

    You must first maintain your User Credentials in the <ZK>e-Filing -Great
    Britain IMG step: <DS:SIMG.SIMGOHA_EFIGB_004>Maintain User Credentials
    </></>.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HREFIGB035 - No credentials found for tax ref &1/&2; maintain the appropriate IMG step ?

    The SAP error message HREFIGB035 indicates that the system could not find the necessary credentials for a tax reference, which is identified by the parameters &1 and &2. This typically occurs in the context of tax determination or tax reporting processes within SAP, particularly when integrating with external tax systems or services.

    Cause:

    1. Missing Configuration: The error usually arises when the necessary configuration for tax credentials has not been set up in the system. This could be due to missing entries in the relevant configuration tables or settings.
    2. Incorrect Tax Reference: The tax reference specified may not be valid or may not have been maintained correctly in the system.
    3. Authorization Issues: There may be issues related to user authorizations that prevent access to the required tax credentials.

    Solution:

    To resolve the error, follow these steps:

    1. Check Configuration:

      • Navigate to the Implementation Guide (IMG) in SAP.
      • Go to the relevant section for tax configuration. This is usually found under Financial Accounting (FI) or Tax Management.
      • Look for the step related to maintaining tax credentials or tax references. Ensure that the necessary credentials are correctly maintained for the tax reference in question.
    2. Maintain Tax Credentials:

      • If the credentials are missing, you will need to create or update them. This may involve entering details such as tax authority, tax type, and any other relevant information required by your organization’s tax setup.
    3. Validate Tax Reference:

      • Ensure that the tax reference you are using is valid and correctly entered. Check for any typos or incorrect codes.
    4. User Authorizations:

      • Verify that the user executing the transaction has the necessary authorizations to access the tax credentials. If not, work with your SAP security team to grant the appropriate permissions.
    5. Testing:

      • After making the necessary changes, test the transaction again to ensure that the error has been resolved.

    Related Information:

    • Documentation: Refer to SAP Help documentation for detailed steps on configuring tax settings and credentials.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.

    By following these steps, you should be able to resolve the HREFIGB035 error and ensure that the necessary tax credentials are properly maintained in your SAP system.

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