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Message type: E = Error
Message class: HRECM00JPR - Job Pricing
Message number: 039
Message text: No surveys available for provider &1
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HRECM00JPR039
- No surveys available for provider &1 ?The SAP error message HRECM00JPR039 indicates that there are no surveys available for the specified provider in the context of the SAP system, particularly in the area of Employee Central or related modules that deal with employee surveys or feedback.
Cause:
- No Surveys Created: The most common reason for this error is that there are no surveys created or configured for the specified provider in the system.
- Survey Status: The surveys that may exist could be inactive or not published, which means they are not available for use.
- Provider Configuration: The provider may not be correctly configured to have access to any surveys.
- Authorization Issues: The user may not have the necessary permissions to view or access the surveys associated with the provider.
Solution:
Check Survey Configuration:
- Navigate to the survey management area in SAP and verify if any surveys have been created for the specified provider.
- If no surveys exist, create a new survey and ensure it is published and active.
Review Survey Status:
- Ensure that any existing surveys are active and published. Check the status of the surveys to confirm they are available for use.
Provider Settings:
- Verify the configuration settings for the provider to ensure that it is set up correctly to access the surveys. This may involve checking the provider's profile or settings in the system.
User Permissions:
- Check the user roles and permissions to ensure that the user attempting to access the surveys has the necessary authorizations. If not, adjust the permissions accordingly.
Consult Documentation:
- Refer to SAP documentation or help resources for specific instructions on managing surveys and troubleshooting related issues.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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