How To Fix HRECM00HANDLER012 - Selected employees are ineligible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRECM00HANDLER - Messages for compensation process handler and budgets

• Message number: 012

• Message text: Selected employees are ineligible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRECM00HANDLER012 - Selected employees are ineligible ?

  The SAP error message HRECM00HANDLER012: Selected employees are ineligible typically occurs in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) when trying to perform an action related to employee records, such as processing a compensation change, promotion, or other HR-related transactions. This error indicates that the employees you are trying to process do not meet the eligibility criteria set in the system.
  Causes:
  
  
  Eligibility Criteria Not Met: The employees may not meet specific criteria defined in the system for the action you are trying to perform. This could include factors like:
  
  Employment status (e.g., part-time vs. full-time)
  Job role or position
  Length of service
  Performance ratings
  Other custom eligibility rules defined in the system
  
  
  
  Configuration Issues: There may be issues with the configuration of the eligibility rules in the system, which could lead to employees being incorrectly marked as ineligible.
  
  
  Data Issues: There could be missing or incorrect data in the employee records that affects their eligibility.
  
  
  Solutions:
  
  
  Review Eligibility Criteria: Check the eligibility rules configured in the system for the specific action you are trying to perform. Ensure that the employees meet all the necessary criteria.
  
  
  Check Employee Data: Review the employee records for any missing or incorrect information that might affect their eligibility. This includes checking:
  
  Employment status
  Job title and position
  Performance evaluations
  Any other relevant fields
  
  
  
  Consult with HR or System Administrator: If you are unsure about the eligibility criteria or how to check the employee data, consult with your HR department or the system administrator. They can provide insights into the specific rules and configurations in place.
  
  
  Adjust Configuration if Necessary: If you find that the eligibility criteria are too restrictive or incorrectly configured, you may need to adjust the settings in the system. This typically requires administrative access and should be done with caution.
  
  
  Testing: After making any changes, test the process again with the same employees to see if the error persists.
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help guides specific to your version of SAP HCM or SuccessFactors for detailed information on eligibility rules and configurations.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more in-depth troubleshooting based on your specific system setup.
  User Forums: Engaging with user forums or communities can also provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.