How To Fix HRCMP00REPORTING655 - Employee not eligible for award

SAP Error Message - Details

• Message type: E = Error

• Message class: HRCMP00REPORTING - Compensation Management: Reporting and Workflow

• Message number: 655

• Message text: Employee not eligible for award

What causes this issue?

The employee is not eligible for awards for the following reason:
The compensation area can not be determined in the period from &V1& to
&V2&.

System Response

The employee can not receive an award.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRCMP00REPORTING655 - Employee not eligible for award ?

  The SAP error message HRCMP00REPORTING655 ("Employee not eligible for award") typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with compensation management or performance management processes. This error indicates that the system has determined that the employee in question does not meet the criteria for receiving a specific award or recognition.
  Causes:
  
  
  Eligibility Criteria Not Met: The employee may not meet the predefined eligibility criteria for the award. This could include factors such as:
  
  Length of service
  Performance ratings
  Employment status (e.g., part-time vs. full-time)
  Specific department or role requirements
  
  
  
  Incorrect Data: There may be incorrect or missing data in the employee's master data or in the award configuration. This could include:
  
  Incorrect employee status (e.g., inactive or terminated)
  Missing performance evaluation results
  Incorrectly configured award parameters
  
  
  
  Configuration Issues: The award program may not be properly configured in the system, leading to eligibility checks failing.
  
  
  Time Frame Issues: The award may be time-sensitive, and the employee may not have been employed during the eligibility period.
  
  
  Solutions:
  
  
  Review Eligibility Criteria: Check the eligibility criteria for the award and ensure that the employee meets all the necessary conditions. This may involve reviewing the employee's performance evaluations, tenure, and other relevant factors.
  
  
  Verify Employee Data: Ensure that the employee's master data is accurate and up-to-date. This includes checking:
  
  Employment status
  Job role and department
  Performance ratings
  
  
  
  Check Award Configuration: Review the configuration of the award program in SAP to ensure that it is set up correctly. This may involve consulting with your SAP HCM administrator or a functional consultant.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific details on the award program and eligibility requirements.
  
  
  Testing: If changes are made to the configuration or employee data, conduct tests to ensure that the error no longer occurs.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on eligibility criteria and award configurations.
  User Manuals: Refer to user manuals or training materials related to the compensation management module for additional context on how awards are processed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.