How To Fix HRBENUSPAYROLL011 - &1 - could not determine whether employee is full-time or part-time

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBENUSPAYROLL - Error messages for US Benefits-Payroll

• Message number: 011

• Message text: &1 - could not determine whether employee is full-time or part-time

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUSPAYROLL011 - &1 - could not determine whether employee is full-time or part-time ?

  The SAP error message HRBENUSPAYROLL011 indicates that the system could not determine whether an employee is classified as full-time or part-time. This classification is crucial for payroll processing, benefits eligibility, and other HR-related functions.
  Causes:
  
  Missing or Incorrect Employee Data: The employee's status may not be properly defined in the system. This could be due to missing information in the employee's master data or infotype records.
  Incorrect Configuration: The configuration settings in the system for determining full-time or part-time status may not be set up correctly.
  Infotype Issues: The relevant infotypes (such as Infotype 0000 - Actions, Infotype 0001 - Organizational Assignment, or Infotype 0007 - Planned Working Time) may not have the necessary data filled out.
  Time Management Settings: If the time management settings are not correctly configured, the system may not be able to determine the employee's working hours.
  Collective Agreements: If there are collective agreements or specific rules that define full-time and part-time status, these may not be correctly implemented in the system.
  
  Solutions:
  
  
  Check Employee Master Data: Review the employee's master data in the relevant infotypes to ensure that all necessary fields are filled out correctly. Pay particular attention to:
  
  Infotype 0000 (Actions)
  Infotype 0001 (Organizational Assignment)
  Infotype 0007 (Planned Working Time)
  Infotype 0016 (Contract Elements)
  
  
  
  Review Configuration Settings: Ensure that the configuration for determining full-time and part-time status is correctly set up in the system. This may involve checking the following:
  
  The rules defined in the payroll schema.
  The settings in the time management module.
  
  
  
  Consult with HR/Payroll Team: If you are unsure about the correct settings or data, consult with your HR or payroll team to verify the employee's classification and any relevant policies.
  
  
  Check Collective Agreements: If applicable, review any collective agreements or company policies that define full-time and part-time status to ensure they are correctly reflected in the system.
  
  
  Run Consistency Checks: Use SAP tools to run consistency checks on employee data to identify any discrepancies or missing information.
  
  
  Debugging: If the issue persists, consider debugging the payroll process to identify where the determination is failing.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for detailed information on configuring employee classifications and payroll processing.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.