How To Fix HRBENUSCOBRA019 - Unable to find valid Personal Data infotype

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBENUSCOBRA - Error Messages for Benefits - COBRA (US)

• Message number: 019

• Message text: Unable to find valid Personal Data infotype

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUSCOBRA019 - Unable to find valid Personal Data infotype ?

  The SAP error message HRBENUSCOBRA019 indicates that the system is unable to find valid personal data in the specified infotype for the COBRA (Consolidated Omnibus Budget Reconciliation Act) process. This error typically arises during the processing of COBRA-related benefits, where the system requires specific employee personal data to proceed.
  Cause:
  
  Missing Infotype Data: The required personal data infotype (such as Infotype 0002 - Personal Data) may not be maintained for the employee in question.
  Incorrect Employee Number: The employee number being processed may be incorrect or does not exist in the system.
  Data Inconsistencies: There may be inconsistencies or errors in the employee's personal data records.
  Authorization Issues: The user may not have the necessary authorizations to view or process the employee's personal data.
  
  Solution:
  
  
  Check Infotype Data:
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the required infotype (e.g., Infotype 0002) is correctly maintained for the employee.
  Ensure that the personal data is complete and accurate.
  
  
  
  Verify Employee Number:
  
  Confirm that the employee number being processed is correct and exists in the system.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the employee's records. This may include checking for missing fields or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the employee's personal data. This may involve checking user roles and permissions.
  
  
  
  Consult with HR Team:
  
  If the issue persists, consult with your HR team or SAP support team to investigate further. They may need to look into the backend data or system configuration.
  
  
  
  Related Information:
  
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information about employees. Common infotypes related to personal data include:
  
  0002: Personal Data
  0006: Addresses
  0001: Organizational Assignment
  
  
  
  COBRA Process: COBRA allows employees to continue their health insurance coverage after leaving employment. The system needs accurate personal data to generate COBRA notifications and manage benefits.
  
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  
  
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  S_PH0_48000120: Report for COBRA notifications
  
  
  
  By following these steps, you should be able to identify and resolve the issue related to the HRBENUSCOBRA019 error message.