How To Fix HRBEN00VIEWS147 - Customer ID can only be entered for the standard search engine

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00VIEWS - Error Messages for Benefits - Views

• Message number: 147

• Message text: Customer ID can only be entered for the standard search engine

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00VIEWS147 - Customer ID can only be entered for the standard search engine ?

  The SAP error message HRBEN00VIEWS147 indicates that the Customer ID can only be entered when using the standard search engine in the context of the SAP HR Benefits module. This error typically arises when a user attempts to perform a search or query using a non-standard search engine or method that does not support the Customer ID field.
  Cause:
  
  Search Engine Configuration: The system is configured to use a specific search engine that does not allow the entry of the Customer ID.
  Incorrect Search Method: The user may be using a custom or alternative search method that does not recognize or support the Customer ID field.
  Data Entry Error: The user may have inadvertently entered the Customer ID in a context where it is not applicable.
  
  Solution:
  
  Use Standard Search Engine: Ensure that you are using the standard search engine for your queries. This may involve selecting the appropriate search option or configuration in the SAP interface.
  Check Configuration: If you are an administrator or have access to configuration settings, verify that the search engine settings are correctly configured to allow the use of Customer ID.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly use the search functionality within the HR Benefits module.
  User Training: If this is a recurring issue, consider providing training or resources to users on how to properly utilize the search features in SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.