Message type: E = Error
Message class: HRBEN00USEREXITS - Error Messages for Benefits - User Exits
Message number: 015
Message text: User exit: Minimum number of working hours could not be determined
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HRBEN00USEREXITS015
- User exit: Minimum number of working hours could not be determined ?The SAP error message HRBEN00USEREXITS015 typically occurs in the context of the SAP Benefits Administration module, particularly when the system is unable to determine the minimum number of working hours for an employee. This can happen during the processing of benefits-related data, such as eligibility checks or benefit calculations.
Cause: Missing Configuration: The minimum working hours may not be configured correctly in the system. This could be due to missing entries in the relevant tables or infotypes that define working hours. Employee Data Issues: The employee's master data may be incomplete or incorrect, particularly in relation to their working hours or employment status. User Exit Logic: The user exit that is supposed to calculate or retrieve the minimum working hours may not be implemented correctly or may be returning unexpected results. Time Management Settings: If the time management settings are not properly configured, the system may not be able to derive the necessary working hours.
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