How To Fix HRBEN00USEREXITS015 - User exit: Minimum number of working hours could not be determined


HRBEN00USEREXITS015 - Overview

  • Message type: E = Error

  • Message class: HRBEN00USEREXITS - Error Messages for Benefits - User Exits

  • Message number: 015

  • Message text: User exit: Minimum number of working hours could not be determined

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRBEN00USEREXITS015 - User exit: Minimum number of working hours could not be determined ?
    The SAP error message HRBEN00USEREXITS015 typically occurs in the context of the SAP Benefits Administration module, particularly when the system is unable to determine the minimum number of working hours for an employee. This can happen during the processing of benefits-related data, such as eligibility checks or benefit calculations.
    
    Cause: Missing Configuration: The minimum working hours may not be configured correctly in the system. This could be due to missing entries in the relevant tables or infotypes that define working hours. Employee Data Issues: The employee's master data may be incomplete or incorrect, particularly in relation to their working hours or employment status. User Exit Logic: The user exit that is supposed to calculate or retrieve the minimum working hours may not be implemented correctly or may be returning unexpected results. Time Management Settings: If the time management settings are not properly configured, the system may not be able to derive the necessary working hours.
    Solution: Check

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author