How To Fix HRBEN00IDOC015 - E1BENRET08 segment for plan &1 contains invalid service type (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00IDOC - Error messages for Benefits - Data transmission (IDOC)

• Message number: 015

• Message text: E1BENRET08 segment for plan &1 contains invalid service type (&2)

What causes this issue?

INCLUDE BEN_MESS_IDOC_INVALID_SEGMT OBJECT DOKU ID TX
A segment E1BENRET08 (<ZK>Retirement Plans - Service</>) for plan &V1&
has service type &V2& assigned. This is not a supported service type as
listed in the IDoc segment documentation.
INCLUDE BEN_MESS_IDOC_PROC_ERROR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00IDOC015 - E1BENRET08 segment for plan &1 contains invalid service type (&2) ?

  The SAP error message HRBEN00IDOC015 with the segment E1BENRET08 indicates that there is an issue with the service type specified in the benefits plan data being processed through an IDoc (Intermediate Document). Specifically, the error states that the service type for the specified plan is invalid.
  Cause:
  
  
  Invalid Service Type: The service type (&2) specified in the IDoc for the benefits plan (&1) does not match any valid entries in the system. This could be due to:
  
  Typographical errors in the service type.
  The service type not being defined in the system.
  The service type being deactivated or obsolete.
  
  
  
  Configuration Issues: The configuration settings for benefits plans may not be correctly set up, leading to the system not recognizing the service type.
  
  
  Data Mapping Issues: If the IDoc is being generated from an external system, there may be issues with how the data is being mapped to the SAP system.
  
  
  Solution:
  
  
  Check Service Type: Verify the service type (&2) in the IDoc against the valid service types defined in the SAP system. You can do this by:
  
  Navigating to the relevant configuration area in SAP (usually under Benefits or HR settings).
  Checking the configuration for the benefits plan (&1) to ensure that the service type is correctly defined.
  
  
  
  Correct the IDoc: If the service type is incorrect, you may need to correct the IDoc data before reprocessing it. This can involve:
  
  Modifying the IDoc in the source system to ensure it sends the correct service type.
  Using transaction codes like WE19 (IDoc test tool) to simulate and test the IDoc with the correct data.
  
  
  
  Update Configuration: If the service type is valid but not configured correctly, you may need to update the configuration settings in SAP to include the service type.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team to ensure that the service type is correctly set up and that there are no additional dependencies or configurations required.
  
  
  Reprocess the IDoc: After making the necessary corrections, reprocess the IDoc to see if the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like WE02 (to view IDocs) and WE19 (to test IDocs) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  IDoc Structure: Familiarize yourself with the structure of the E1BENRET08 segment to understand where the service type is defined and how it interacts with other segments.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.