How To Fix HRBEN00FORMS018 - You cannot print Office forms in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FORMS - Error Messages for Benefits - Form Generation

• Message number: 018

• Message text: You cannot print Office forms in the background

What causes this issue?

You tried to print Benefits forms in the background. However, you have
choosen to use office templates for some of the forms to be printed. It
is not technically possible to print office forms in the background
since no connection to a front end is available in this mode.

System Response

The system could not print the forms to which office templates are
assigned.

How to fix this error?

Run form printing in dialog mode instead of background mode for the
forms that use office templates.
Alternatively, if you you want to use background printing, consider
using SAPscript templates instead. You assign templates in Benefits
Customizing in the activity <LS>Assign Templates to Form Types</>.
INCLUDE BEN_MESS_NAVIGATE_TO_IMG OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FORMS018 - You cannot print Office forms in the background ?

  The SAP error message HRBEN00FORMS018 indicates that there is an issue with printing Office forms in the background. This error typically arises in the context of SAP HR (Human Resources) when trying to generate or print forms such as employee documents, tax forms, or other HR-related paperwork.
  Cause:
  The error can be caused by several factors, including:
  
  Background Processing Settings: The system may not be configured to allow background printing for Office forms.
  Output Device Configuration: The output device may not be set up correctly to handle Office forms.
  Missing Authorizations: The user may lack the necessary authorizations to print forms in the background.
  Form Configuration Issues: There may be issues with the specific form configuration or the template being used.
  SAP Notes: There may be relevant SAP Notes that address bugs or issues related to the specific version of SAP you are using.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Background Processing Settings:
  
  Ensure that the background processing settings in your SAP system allow for the printing of Office forms. This can typically be checked in transaction SPAD (Spool Administration).
  
  
  
  Verify Output Device Configuration:
  
  Go to transaction SPAD and check the configuration of the output device you are using. Ensure that it is set up to handle Office forms and that it is active.
  
  
  
  Check User Authorizations:
  
  Verify that the user attempting to print the forms has the necessary authorizations. You may need to consult with your SAP security team to ensure that the user has the appropriate roles assigned.
  
  
  
  Review Form Configuration:
  
  Check the configuration of the specific form you are trying to print. Ensure that it is correctly set up and that there are no errors in the form design.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. Applying a relevant note may resolve the issue if it is a known bug.
  
  
  
  Test Printing in Dialog Mode:
  
  As a workaround, try printing the form in dialog mode instead of background mode to see if the issue persists.
  
  
  
  Contact SAP Support:
  
  If the issue remains unresolved after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SOST (Send Requests), and SMARTFORMS (for Smart Forms).
  SAP Notes: Regularly check for updates or patches that may address known issues with form printing.
  Documentation: Review SAP documentation related to HR forms and background processing for additional insights.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRBEN00FORMS018 error in your SAP system.