How To Fix HRBEN00FMODULES152 - Birth date could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 152

• Message text: Birth date could not be determined

What causes this issue?

The system tried to determine the birth date of the employee for the
evaluation of plan criteria (for example, in order to sort the employee
into an age group or check that the employee does not exceed an age
limit). However, either no <ZK>Personal Data</> (infotype 0002) record
was found, or a record was found but the birth date is not filled on
this record.

System Response

Processing terminated for this benefit plan.

How to fix this error?

Make sure that a correct <ZK>Personal Data</> (infotype 0002) record
exists for this employee and that the birth date is entered on this
record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES152 - Birth date could not be determined ?

  The SAP error message HRBEN00FMODULES152 with the description "Birth date could not be determined" typically occurs in the context of HR (Human Resources) and benefits administration modules. This error indicates that the system is unable to retrieve or calculate the birth date of an employee or a dependent, which is often required for processing benefits or payroll information.
  Causes:
  
  Missing Data: The employee's birth date may not be entered in the system. This can happen if the employee record is incomplete.
  Incorrect Data Format: The birth date may be entered in an incorrect format, leading to the system's inability to recognize it.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the transfer that resulted in missing or corrupted birth date information.
  Configuration Issues: There may be configuration settings in the HR module that are not set up correctly, affecting how birth dates are processed.
  Dependent Information: If the error occurs while processing dependent information, it may indicate that the dependent's birth date is missing or incorrectly entered.
  
  Solutions:
  
  
  Check Employee Master Data: 
  
  Navigate to the employee's master data (using transaction code PA30) and verify that the birth date is correctly entered in the relevant infotype (usually Infotype 0002 - Personal Data).
  If the birth date is missing, enter it and save the changes.
  
  
  
  Verify Data Format: 
  
  Ensure that the birth date is entered in the correct format as per the system's requirements (e.g., DD.MM.YYYY).
  
  
  
  Review Dependent Information: 
  
  If the error pertains to a dependent, check the dependent's records (Infotype 0021 - Family/Related Persons) to ensure that their birth date is also correctly entered.
  
  
  
  Data Migration Review: 
  
  If the issue arose after a data migration, review the migration logs and ensure that all necessary data was transferred correctly.
  
  
  
  Consult Configuration Settings: 
  
  If you have access to configuration settings, review the settings related to personnel administration and benefits to ensure they are correctly configured.
  
  
  
  Run Consistency Checks: 
  
  Use SAP tools to run consistency checks on employee data to identify any discrepancies or missing information.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it appears to be a system-related issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and others that may help in troubleshooting.
  Documentation: Review SAP documentation or notes related to HR and benefits processing for any known issues or updates that may address this error.
  User Roles: Ensure that the user has the appropriate permissions to view and edit employee data, as lack of access can also lead to issues in data retrieval.
  
  By following these steps, you should be able to identify and resolve the cause of the error message HRBEN00FMODULES152.