How To Fix HRBEN00FEATURES010 - Employee's "General Benefits Info" infotype not available for feature

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FEATURES - Error Messages for Benefits - Features

• Message number: 010

• Message text: Employee's "General Benefits Info" infotype not available for feature

What causes this issue?

The employee does not have a valid infotype (0171) record.

System Response

A form needs to read the field evidence of insurability from this
infotype in order to fill a structure.
Benefits features requiring this information for enrollment then read
this structure. The features were unable to find this information and
therefore this error was caused in the enrollment.

How to fix this error?

Check that the employee has an infotype (0171) record which begins on
or before the employee enrollment period.
Check that the field evidence of insurability is correctly filled.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FEATURES010 - Employee's "General Benefits Info" infotype not available for feature ?

  The SAP error message HRBEN00FEATURES010 indicates that the "General Benefits Info" infotype (IT 0171) is not available for the specified feature in the SAP system. This error typically arises in the context of benefits administration when the system is trying to access or process benefits-related data for an employee, but the necessary configuration or data is missing.
  Cause:
  
  Missing Configuration: The feature that is supposed to provide the necessary data for the "General Benefits Info" infotype may not be configured correctly in the system.
  Incorrect Feature Assignment: The feature may not be assigned to the employee's personnel area, employee group, or employee subgroup.
  Data Inconsistency: There may be inconsistencies or missing entries in the relevant tables that the feature relies on.
  Authorization Issues: The user may not have the necessary authorizations to access the infotype or the feature.
  
  Solution:
  
  
  Check Feature Configuration:
  
  Go to transaction code PE03 to check the configuration of the feature related to benefits.
  Ensure that the feature is correctly defined and that it includes the necessary logic to access the "General Benefits Info" infotype.
  
  
  
  Verify Employee Data:
  
  Use transaction code PA20 or PA30 to check the employee's master data.
  Ensure that the employee has the correct personnel area, employee group, and employee subgroup assigned.
  
  
  
  Review Infotype Entries:
  
  Check if the infotype 0171 (General Benefits Info) has been maintained for the employee.
  If it is missing, you may need to create or update the infotype for the employee.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the infotype and the related features.
  You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific feature and infotype to ensure that all prerequisites and configurations are met.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Infotype 0171 (General Benefits Info): This infotype is used to store general information about employee benefits.
  Features in SAP: Features are used in SAP to determine values based on specific conditions, such as employee group or personnel area.
  Transaction Codes:
  
  PE03: Feature maintenance
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for further troubleshooting.