How To Fix HRBEN00FEATURES005 - Employee's personal data infotype not available for feature

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FEATURES - Error Messages for Benefits - Features

• Message number: 005

• Message text: Employee's personal data infotype not available for feature

What causes this issue?

The employee does not have a valid infotype (0002) record.

System Response

A form needs to read the gender key and marital status from this
infotype in order to fill a structure.
Benefits features requiring this information for enrollment then read
this structure. The features were unable to find this information and
therefore this error was caused.

How to fix this error?

Check that the employee has an infotype (0002) record which begins on
or before the employee enrollment period.
Check that the infotype record contains correct entries in the fields
gender key and marital status.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FEATURES005 - Employee's personal data infotype not available for feature ?

  The SAP error message HRBEN00FEATURES005 indicates that the employee's personal data infotype is not available for the feature being processed. This error typically arises in the context of HR (Human Resources) and benefits administration when the system is trying to access specific employee data that is either missing or not configured correctly.
  Cause:
  
  Missing Infotype Data: The employee may not have the required personal data infotype (e.g., Infotype 0002 - Personal Data) maintained in the system.
  Incorrect Feature Configuration: The feature being called may not be correctly configured to access the necessary infotype data.
  Employee Status: The employee's status may not allow access to the required infotype (e.g., inactive employees).
  Authorization Issues: The user may not have the necessary authorizations to view the employee's personal data.
  
  Solution:
  
  
  Check Infotype Data:
  
  Use transaction code PA20 or PA30 to check if the required infotype (e.g., Infotype 0002) is maintained for the employee in question.
  If the infotype is missing, you will need to create or update it with the necessary personal data.
  
  
  
  Review Feature Configuration:
  
  Check the configuration of the feature being used. You can do this in the SAP Customizing Implementation Guide (SPRO) under Personnel Management > Personnel Administration > Customizing Procedures > Features.
  Ensure that the feature is correctly set up to access the required infotype.
  
  
  
  Employee Status:
  
  Verify the employee's status. If the employee is inactive or on leave, you may need to reactivate their record or ensure that the feature can handle such statuses.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the employee's personal data. This can be checked in transaction code SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific feature and infotype to ensure that there are no additional requirements or known issues.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee data. Common infotypes include 0000 (Actions), 0001 (Organizational Assignment), and 0002 (Personal Data).
  Features: Features in SAP HR are used to determine values based on employee data. They can be used in various HR processes, including payroll and benefits administration.
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  SPRO: Access the SAP Customizing Implementation Guide
  
  
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for further troubleshooting.