How To Fix HRBEN00FEATURES003 - Employee's exempt indicator/job category (CAN) not available for feature

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FEATURES - Error Messages for Benefits - Features

• Message number: 003

• Message text: Employee's exempt indicator/job category (CAN) not available for feature

What causes this issue?

The employee's infotype (0001) record is lacking an entry in the field
job key.

System Response

The form FILL_PME39 needs to read this field in conjunction with table
T5K13 to establish if the employee is exempt or non-exempt, in order to
fill the structure PME39.
Benefits features requiring this information for enrollment then read
this structure. The features were unable to find this information and
therefore this error occurred.

How to fix this error?

Check that the employee's infotype (0001) record has the correct entry
in the field job key.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FEATURES003 - Employee's exempt indicator/job category (CAN) not available for feature ?

  The SAP error message HRBEN00FEATURES003 indicates that there is an issue with the employee's exempt indicator or job category in the context of Canadian payroll processing. This error typically arises when the system cannot find a valid configuration for the employee's exempt status or job category in the relevant feature.
  Cause:
  
  Missing Configuration: The exempt indicator or job category for the employee may not be defined in the system.
  Incorrect Feature Settings: The feature that determines the exempt status or job category may not be correctly configured or may not include the necessary entries for the employee's specific situation.
  Employee Master Data Issues: There may be missing or incorrect data in the employee's master record (infotype 0001, 0002, etc.) that is required for the feature to function correctly.
  Country-Specific Settings: The error may arise due to country-specific settings that are not properly maintained for Canadian payroll.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Review the employee's master data in the relevant infotypes (e.g., 0001 - Organizational Assignment, 0002 - Personal Data) to ensure that the exempt indicator and job category are correctly filled out.
  Ensure that the employee's data is complete and accurate.
  
  
  
  Review Feature Configuration:
  
  Go to the feature configuration in the SAP system (transaction code PE03) and check the feature related to the exempt indicator/job category.
  Ensure that the feature includes the necessary entries for the employee's exempt status and job category.
  
  
  
  Maintain Exempt Indicator/Job Category:
  
  If the exempt indicator or job category is missing, you may need to create or update the relevant entries in the configuration.
  Consult with your HR or payroll administrator to ensure that the correct values are being used.
  
  
  
  Check Country-Specific Settings:
  
  Verify that the country-specific settings for Canada are correctly maintained in the system.
  Ensure that any necessary country-specific features or configurations are in place.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test run to ensure that the error no longer occurs and that the payroll processing can proceed without issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Documentation: Review SAP documentation related to Canadian payroll and the specific features used for exempt indicators and job categories.
  Support: If the issue persists after checking the above items, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the HRBEN00FEATURES003 error in your SAP system.