How To Fix HRBASHR040 - The poziv na broj must be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBASHR - Messages HR Croatia

• Message number: 040

• Message text: The poziv na broj must be entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBASHR040 - The poziv na broj must be entered ?

  The SAP error message HRBASHR040, which translates to "The poziv na broj must be entered," typically occurs in the context of HR (Human Resources) or payroll processing within the SAP system. This error indicates that a required field, specifically "poziv na broj" (which can be translated as "reference number" or "call number"), has not been filled in.
  Cause:
  
  Missing Data: The most common cause of this error is that the "poziv na broj" field is mandatory for the transaction you are trying to execute, and it has not been populated.
  Configuration Issues: There may be configuration settings in the SAP system that require this field to be filled out for certain processes, such as payroll or benefits administration.
  User Input Error: The user may have overlooked entering this information or may not be aware that it is required.
  
  Solution:
  
  Enter the Required Information: Check the transaction or form you are working on and ensure that the "poziv na broj" field is filled in with the appropriate reference number.
  Review Configuration Settings: If you have access to configuration settings, review the settings related to the specific HR or payroll process to determine if the "poziv na broj" field is indeed set as mandatory. If it is not needed, you may consider changing the configuration (this typically requires authorization).
  Consult Documentation: Refer to the SAP documentation or user manuals for the specific module you are working with to understand the requirements for the "poziv na broj" field.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for assistance. They may have additional insights or access to logs that can help diagnose the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with notes that address common problems.
  User Training: Ensure that users are trained on the importance of filling out all mandatory fields in SAP transactions to avoid similar errors in the future.
  Field Validation: If you are a developer or have access to the backend, you can check the validation rules for the "poziv na broj" field to understand why it is being flagged as mandatory.
  
  By addressing the missing information and ensuring proper configuration, you should be able to resolve the HRBASHR040 error in SAP.