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Message type: E = Error
Message class: HRBASCZ_AVGDNP -
Message number: 009
Message text: Total hours to calculate hourly presumable average are equal to zero
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HRBASCZ_AVGDNP009
- Total hours to calculate hourly presumable average are equal to zero ?The SAP error message HRBASCZ_AVGDNP009 indicates that the total hours used to calculate the hourly presumable average are equal to zero. This typically occurs in the context of payroll processing or time evaluation in SAP HR (Human Resources) modules.
Cause:
- No Time Data: The employee may not have any recorded time data for the period being processed. This could be due to missing time entries or incorrect time recording.
- Incorrect Configuration: There may be issues with the configuration of the payroll or time management settings, leading to incorrect calculations.
- Data Entry Errors: There could be errors in the data entry process, such as incorrect employee records or missing information.
- Absences or Leave: If the employee was on leave or absent for the entire period, there may be no hours to calculate the average.
Solution:
- Check Time Data: Verify that the employee has valid time data for the period in question. Ensure that time entries are correctly recorded in the system.
- Review Payroll Configuration: Check the configuration settings for payroll and time management to ensure they are set up correctly. This includes checking the rules for calculating averages.
- Correct Data Entry: If there are data entry errors, correct them in the system. Ensure that all relevant information is accurately captured.
- Consult with HR/Payroll Team: If the issue persists, consult with your HR or payroll team to investigate further. They may need to look into the specific employee records and the payroll run details.
- Run Time Evaluation: If applicable, run the time evaluation process again to ensure that all time data is processed correctly.
Related Information:
If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support or your internal IT team for further investigation.
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