How To Fix HRBAS00CUST199 - System error: cannot display log

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBAS00CUST - HR: Customizing Checks

• Message number: 199

• Message text: System error: cannot display log

What causes this issue?

An error occurred while the system was displaying the log (&V2& error
code &V1&).

System Response

The programm has been terminated.

How to fix this error?

Notify SAP of this error.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBAS00CUST199 - System error: cannot display log ?

  The SAP error message HRBAS00CUST199 with the description "System error: cannot display log" typically indicates an issue related to the system's ability to access or display logs for a specific process or transaction. This error can occur in various contexts, often related to HR (Human Resources) modules or custom developments.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to view the logs.
  Log File Corruption: The log files may be corrupted or not properly generated.
  System Configuration: There may be configuration issues in the system that prevent logs from being displayed.
  Database Issues: Problems with the database or the underlying data structure can lead to this error.
  Temporary System Glitches: Sometimes, temporary issues in the SAP system can cause this error.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view logs. This can be done by checking the user's roles and authorizations in transaction SU53 or PFCG.
  
  
  
  Review Log Settings:
  
  Check the configuration settings for logging in the relevant HR module. Ensure that logging is enabled and correctly configured.
  
  
  
  Check for Log File Corruption:
  
  If you suspect log file corruption, you may need to investigate the log files directly or consult with your Basis team to check the integrity of the logs.
  
  
  
  Database Consistency Check:
  
  Run a database consistency check to ensure that there are no underlying issues with the database that could be causing the error.
  
  
  
  System Restart:
  
  If the issue is temporary, a system restart or a refresh of the session may resolve the problem.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to investigate further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific HR module you are working with, as it may provide insights into logging and error handling.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRBAS00CUST199 error in your SAP system.