How To Fix HRAU_SUST065 - CDD defaulted to 1 with Retro Earnings.Contact CSC for manual adjustment.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRAU_SUST - HR AU: Message Class for Super Stream

• Message number: 065

• Message text: CDD defaulted to 1 with Retro Earnings.Contact CSC for manual adjustment.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRAU_SUST065 - CDD defaulted to 1 with Retro Earnings.Contact CSC for manual adjustment. ?

  The SAP error message HRAU_SUST065 indicates that there is an issue with the calculation of retroactive earnings in the payroll process. Specifically, the message states that the CDD (Compensatory Day Default) has been defaulted to 1, which may not be the intended value, and it suggests contacting the Customer Service Center (CSC) for manual adjustment.
  Cause:
  
  Configuration Issues: The error may arise from incorrect configuration settings in the payroll module, particularly related to retroactive accounting or compensatory day calculations.
  Data Inconsistencies: There may be inconsistencies in employee master data or payroll data that affect the calculation of retroactive earnings.
  Custom Code or Enhancements: If there are custom developments or enhancements in the payroll process, they may not be handling retroactive calculations correctly.
  Missing or Incorrect Time Data: If the time data for the employee is missing or incorrect, it can lead to issues in calculating retroactive earnings.
  
  Solution:
  
  Review Configuration: Check the payroll configuration settings related to retroactive accounting and compensatory days. Ensure that they are set up correctly according to your organization's policies.
  Check Employee Data: Verify the employee's master data and payroll data for any inconsistencies or missing information that could affect the calculation.
  Run Payroll Simulation: Perform a payroll simulation for the affected employee to identify any discrepancies in the calculations.
  Contact CSC: If the issue persists and cannot be resolved through configuration or data checks, follow the error message's advice and contact the Customer Service Center (CSC) for assistance. They may need to perform manual adjustments or provide further guidance.
  Review Custom Code: If there are any custom developments, review the code to ensure it correctly handles retroactive earnings calculations.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Documentation: Refer to SAP documentation on payroll processing and retroactive accounting for detailed information on configuration and troubleshooting.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that payroll calculations are accurate.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If necessary, involving SAP support or your internal IT team may also be beneficial.