How To Fix HRAU_SUST007 - Sender Contact person Telephone number is missing for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRAU_SUST - HR AU: Message Class for Super Stream

• Message number: 007

• Message text: Sender Contact person Telephone number is missing for &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRAU_SUST007 - Sender Contact person Telephone number is missing for &1 ?

  The SAP error message HRAU_SUST007 indicates that a sender contact person's telephone number is missing in the system. This error typically arises in the context of HR (Human Resources) or related modules where contact information is required for communication purposes.
  Cause:
  The error occurs when:
  
  A contact person is defined in the system, but their telephone number has not been entered or is missing.
  The system requires a telephone number for the contact person to proceed with a specific action, such as sending notifications or processing data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Identify the Sender Contact Person:
  
  Check the context in which the error occurred to identify the sender contact person referenced by &1.
  
  
  
  Access the Relevant Data:
  
  Navigate to the relevant transaction or module in SAP where the contact person is defined. This could be in the HR module or a related area.
  
  
  
  Update Contact Information:
  
  Go to the contact person’s details and ensure that the telephone number field is filled in. This can usually be done in the following way:
  
  Use transaction code PA30 (Maintain HR Master Data) or the relevant transaction for maintaining contact details.
  Enter the personnel number or relevant identifier for the contact person.
  Check the "Communication" infotype (e.g., Infotype 0105) to see if the telephone number is missing.
  If it is missing, enter the appropriate telephone number and save the changes.
  
  
  
  
  
  Test the Process Again:
  
  After updating the contact information, re-run the process that triggered the error to ensure that it has been resolved.
  
  
  
  Related Information:
  
  Infotypes: In SAP HR, contact information is typically stored in specific infotypes. Infotype 0105 (Communication) is commonly used for storing telephone numbers.
  Authorization: Ensure that you have the necessary authorizations to make changes to HR master data.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for maintaining HR data to ensure compliance with data management practices.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or check for any additional configuration settings that may be affecting the contact person data.