How To Fix HRAU_SUST004 - Sender Contact person Family Name is missing for &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRAU_SUST - HR AU: Message Class for Super Stream

• Message number: 004

• Message text: Sender Contact person Family Name is missing for &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRAU_SUST004 - Sender Contact person Family Name is missing for &1 ?

  The SAP error message HRAU_SUST004 indicates that the sender contact person's family name is missing in the system. This error typically arises in the context of HR (Human Resources) processes, particularly when dealing with employee data or communication settings.
  Cause:
  The error occurs when a required field, specifically the family name of the sender contact person, is not filled in the relevant data entry screen or configuration. This can happen due to:
  
  Incomplete Data Entry: The family name field was left blank during the creation or update of a contact person.
  Data Migration Issues: If data was migrated from another system, the family name might not have been transferred correctly.
  Configuration Errors: There may be issues in the configuration settings that require the family name but are not being enforced properly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Contact Person Data:
  
  Navigate to the relevant transaction (e.g., PA30 for maintaining HR master data).
  Look for the contact person associated with the sender.
  Ensure that the family name field is filled in correctly.
  
  
  
  Update Missing Information:
  
  If the family name is missing, enter the correct family name in the appropriate field.
  Save the changes.
  
  
  
  Review Data Migration:
  
  If this issue arose after a data migration, review the migration process to ensure that all required fields were populated correctly.
  Correct any discrepancies in the data.
  
  
  
  Check Configuration Settings:
  
  If the issue persists, review the configuration settings related to contact persons in the HR module.
  Ensure that the system is set up to require the family name for contact persons.
  
  
  
  Testing:
  
  After making the necessary updates, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA40 (Personnel Actions) for managing employee data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for guidelines on maintaining contact person data and understanding the implications of missing fields.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.